USB image instructions don't work

Instructions say to use Win32 Disk Imager (which I am). I downloaded the IMG file I need (it doesn’t have a .IMG extension ). When I open Win32 Disk Imager and browse to the download directory where the file is, Win32 Disk Imager doesn’t “see” it. Here’s the actual download directory:

and when I try to select it from Win32 Disk Imager (yes, I told it to show “.” all files) here’s what I see…

I don’t know how to make Win32 Disk Imager see the file in the download directory.

Hi @steven.bertles,

Could you please take a look at the below ideas:

  1. Please kindly refer to the following link for Win32 Disk Imager and see if it can help resolve the issue.
  2. Right-click on the MGOS file > select Properties > go to the Security tab > click on SYSTEM, and provide a screenshot of this tab.
  3. If the error still occurs, try using another computer and see if you can load the file.