I have a new RV50 modem running version 4.9.3 that’s been in service for abut 6 weeks, operating on the Verizon network in SW Florida, and attached to a mac minicomputer. Recently I lost the ability to reach the modem (and of course the attached computer) remotely. This morning local field support rebooted the modem alone and afterward I was able to reach both the modem (via AceManager) and the attached computer remotely.
What might of caused the modem to hangup since it had power and appeared via the display lights on the front of the unit to be functioning? Is there a way that I can internally set the RV50 to automatically reboot itself periodically - say once a day? Thank you.