LEDs:
Power On
Service OFF
Activity OFF
Signal OFF
Network FLASHING SLOWLY
I can connect:
Ace manager through the Serial Port and the Ethernet Port
Last known working date was May 2016. This is a demo for customers.
Any Ideas will be appreciated
Hi,
What is the FW of the module? Are you running any application??
-Alex
Thanks for your response.
Ace Manager reports my Aleos version as V4228_4.0.11.003 Aug 21 2012
This one sits on a desk in our shop. It is used for demonstrations. It was last used in May 2016.
I am not aware of any applications running.
I think that what you are telling me is to “dumpster” this unit and move on. Correct?
Hello Jim,
Please try to re-activate the unit from Ace Manager “WAN/Cellular >> Re-Activation”. A different antenna could be tested and a factory reset may be tried. I would suggest to verify the provisioning with Verizon if there is still no signal.
Regards,
Sierra Wireless Customer Service
I do not see that choice in my Ace Manager Version 3.3.0.188 (WAN/Cellular>>ReActivation)
I have tried “Hold the RESET button for 60 seconds” to reset to factory. This did not change the situation.
I will try Verizon to see if they can help.