I have a new LX60, and I’ve set up the Ethernet Monitor to ping 18.104.22.168, with the test interval set to 3 minutes, and the Time between pings set to 5s.
Right after a reboot of the router if I run a ping test from my laptop I can ping 22.214.171.124. I can also ping via the router-itself.
Several (between 3 and 4) minutes after a reboot the Ethernet connection becomes unavailable. If I run a ping-test at this point through the ACE manager to 126.96.36.199 it fails.
I’m not sure how to get support for this device. I purchased it through Amazon, and I’m now finding out that sierra wireless doesn’t seem to have a support organization… I’m not sure what to do. Any help would be hugely appreciated. I’m worried I’m going to be left with a doorstop…