New RV50 default password not working, even after reset

Brand new RV50 in a batch of 5, and 1 of them won’t let me log in with default password.

Did a reset, even booted into recovery mode, default password still doesn’t work.

Modem JUST had it’s sim card installed and powered on, never connected to network so i don’t expect it is “hacked” already.

Thoughts?

Hi @whancock,
Since the issue happens on one brand new RV50 so I suggest you contact directly distributor for supporting
Thanks

@whancock ,
I face the same issue. Reset and no luck. Did you by any chance find any solution other than replacing the unit?
[SOLVED]
My reset method wasn’t correct.
After pushing the reset button, I needed to wait till red (not green) light flashes. After the reset is complete it is set back to default password.