I set communication with the MP70 for every 15 minutes for heartbeat and status reports. Was working fine and now the only time it communicates is when the modem first starts for the day.
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Based on your description: “Was working fine and now the only time it communicates is when the modem first starts for the day.”
→ Does it mean your MP70 only works for a short period each day and then does not communicate with AirVantage anymore? If not, please provide more details.
Please provide the URL link to the MP70 system on AirVantage with me.
The modem is working for the person using it, it was just not communicating with Air Advantage every 15 minutes as configured. The only time it would communicate with Air Advantage is when it first powers up for the day. I also, could not push any configuration changes to it as well during that time.
Yesterday I re-applied a template to it and it seems to be back communicating this morning after the template was applied.
It has not connected to air vantage in a month, the user has internet.