I am writing to kindly request for detailed steps on how to update the modem firmware. Specifically, I am looking for instructions on performing the update both locally and through Over-The-Air (OTA) methods. Our customers are experiencing significant issues with respect to power management and ar…

please find attachements: [image]

@jyijyi could you please confirm it from your end whether we can do FOTA or not via AirVantage?? it’s an urgent, we are struggling to provide solution to our customer?

it is even older then Release 4… you module is really old one which has out of the warranty period

what is the OS of the host device which is connected with the USB of the module?

which release it is ?? you mean we can’t flashload/upgrade frimware through AirVantage server right ? is there any other possible ways to upgrade it in field ?

currently i’m using window 11

do you mean the USB of the RC76 module is now connecting to Windows 11?

no module is soldered in my device. currently I’m accessing the device via ssh through USB in window 11. for communicating with Modem directly, we don’t have any direct provisions apart from AT commands.

two questions, please give answer clearly: please confirm straight forwardly whether we can upgrade firmware via OTA in field or not ?? what about locally, any other possible ways for upgrading it ??

no idea, never try this so old firmware, you can make some test what is the OS of the ssh device? Is it linux? If yes, you can use MBPL tool to upgrade firmware [image] RC7611 reports ERROR when changing KSLEEP modes (sometimes) RC76 you need to use the fw download tool …

Modem RC7611-1, Need to Update firmware for power management issue

jyijyi December 17, 2024, 8:45am 33

you can use MBPL tool to upgrade firmware

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Modem RC7611-1, Need to Update firmware for power management issue

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