MC7710 not showing up in either Win or ubuntu

Hello, I just bought an MC7710 module for my thinkpad X230 (with the right FRU for Lenovo)

The laptop started and I saw several devices called MC7710 in devicemanager, I loaded the drivers but there were stille problems in devicenamanger. So, I downloaded the firware update from sierras homepage, it loked like the firmwareupgrade went ok, said something about “not able to open com-port” after the flashing was done??

So, I restared the laptop and the MC7710 wasen´t visible any more?? Tried to install Ubuntu and did and ls -l in /dev/ but found no references to MC770, should I look for something else in /dev/??

Have I bricked the MC7710??:frowning:

And if I have bricked it, is there in any way possible to fix it??

Got home from work now, a dmsg shows this

usb 3-4: new high-speed USB device number 4 using xhci_hcd
[ 96.170162] usb 3-4: config 1 has an invalid interface number: 12 but max is 1
[ 96.170165] usb 3-4: config 1 has an invalid interface number: 13 but max is 1
[ 96.170167] usb 3-4: config 1 has an invalid interface number: 13 but max is 1
[ 96.170168] usb 3-4: config 1 has no interface number 0
[ 96.170169] usb 3-4: config 1 has no interface number 1
[ 96.171574] usb 3-4: New USB device found, idVendor=1199, idProduct=68a2
[ 96.171576] usb 3-4: New USB device strings: Mfr=3, Product=2, SerialNumber=4
[ 96.171577] usb 3-4: Product: MC7710
[ 96.171579] usb 3-4: Manufacturer: Sierra Wireless, Incorporated
[ 96.171580] usb 3-4: SerialNumber: 359470040171128
[ 96.173806] cdc_mbim 3-4:1.12: cdc-wdm0: USB WDM device
[ 96.173991] cdc_mbim 3-4:1.12 wwan0: register ‘cdc_mbim’ at usb-0000:00:14.0-4, CDC MBIM, c2:f7:c6:ec:c5:f1
[ 98.543730] ata2: SATA link down (SStatus 0 SControl 310)

lsusb shows this:

Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 5986:02d2 Acer, Inc
Bus 001 Device 004: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad]
Bus 001 Device 003: ID 147e:2020 Upek TouchChip Fingerprint Coprocessor (WBF advanced mode)
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

What do you think??

Ok, so now i took the modem to work and it shows up in a co-workers HP?? The HP as about as old as my X230 i think. But it does´nt work, it only shows upp in “dmesg” and lsusb

So i tried in another HP machine with win7 and it found the modem, installed drivers and I can connect to internet also. But, I cant connect to the modem with putty, have tried COM4, COM5 and COM6?? What am I doing wrong here??

And, should i run the modem in DIP mode or QMI?? I think it is i QMI now??

If someone reads this and have atleast one answer to the questions above please respond.

Wil install the card in my laptop tonight with a fresh install of win 10 and hope for the best…

Ok, so I got home, installed the device and guess what, it showed up in windows!:slight_smile: Happy days until I restated the laptop and the mc7710 was gone…

The only thing that is left i devicemanager is some Sierra wireless location sensor??

It´s like the device enters sleepmode?? I have tried disable/enable the wwan in bios but it does´t help.

Please advise?