Logs on RV50

1

Hi,

If anyone can explain what is happen regarding logs below:

Feb 24 19:16:41 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in '10' seconds, '4' left
Feb 24 19:16:41 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST
Feb 25 07:43:36 err ALEOS_EVENTS_dpRptGen: resetDayCounter: Reseting day for inactive SIM (1772005416 - 1771977600)
Feb 25 07:43:36 notice ALEOS_SERVICES_SNTP: SNTP: Time was previously not valid

We don’t have any activities between 19:16 to 7:43

Thanks for your help

2

Hi @f.boulanger,

To investigate this issue, please get the log and template log by the instructions and send me:

  • The configuration template file is in ACEmanager → Template, provide any name you desire for the Template Name, and then press Download to retrieve the template file.
  • Collect logs procedure:
    a. Go AceManager > Admin > Configure Logging
    Set all log levels to DEFAULT (NOTICE)
    Set Linux Syslog to DISPLAY
    b. Reboot the gateway.
    c. Perform your test again.
    d. Go Admin → View log → Download Logs.

Additionally, please describe the issue in more detail so I can check it.

Thanks,

3

HI,

Thanks for your help.

Unfortunately I was not able to get logs as you suggested ( not able to reproduce the issue).

However I take note and if the issue occurs again , I will take logs.

Thanks

Regards,

François Boulanger