I recently bought this 4G modem to install it to my laptop (https://www.amazon.com/gp/product/B07662KHL1?ref=ppx_pt2_dt_b_prod_image), so when it finally arrived, I installed it on my computer, but I received an error message that the card was not detected so it disabled the device. I have all my drivers updated and I still do not recognize them.
Any idea what I can do?
Ps. I own an HP Zbook 14 G2 with Windows 10.