Hi guys!
I’m having problems with phone calls. If I answer the phone call through the phone the call gets routed to the phone and not to the earphones connected to the BC. But if I press the button to answer that is connected to the GPIO in the BC, the call is routed to the earphone, is there anyway to force the routing to always go to the device connected to the BC even if the phone call is answered though the phone?
Kind regards,
Hi @ssmavilete,
You can answer the phone call through the earphones connected to the BC as follows:
When a call comes in, you touch the Audio section, there are 3 options as shown below:
Please touch the Audio Bluetooth icon (e.g. BC-0191D1 - name of BC127 device) as shown. I have successfully tried it with my phone.
Thanks,
Hey @jerdung
Thanks for the quick answer!
I can also do that, but my question was if there’s a way of this being automatically routed to the earphones without the user needing to do this manually.
Kind regards.
Hi @ssmavilete,
You only need to do that manual step once, the next times are automatically routed to the earphones.
Do you always have to do it manually to answer the phone call with earphones?
Thanks,
Hi @ssmavilete,
Have you updated to the latest firmware?
If not, please download and update the latest firmware here: https://source.sierrawireless.com/resources/airprime/software/bc127-firmware/#sthash.Nb93NvmT.dpbs
The default configuration on the BC127 is shown below, you can refer to:
VERSION
Sierra Wireless Copyright 2018
Melody Audio V7.3
Build: 1544637564
Bluetooth addresses: 20FABB0191D1 471657D9597C
Profiles: A2DP AVRCP HFP BLE SPP PBAP MAP TWS
Codecs: SBC
OK
CONFIG
AUDIO=0 0
AUDIO_ANALOG=15 15 1 OFF
AUDIO_DIGITAL=0 44100 64 100A00 OFF
AUTOCONN=0
AUTO_DATA=OFF OFF
BALANCE=100 100
BATT_CONFIG=OFF 145 4250 1500 150
BC_SMART_CONFIG=68E3 28F0 89F7 D93C
BEACON_DATA=0 00 11 22 33 44 55 66 77 88 99 AA BB CC DD EE FF 04 D2 16 2E EE
BLE_CONFIG=0 OFF 80 ON
BLE_CONN_PARAMS=128 12 24 40 0 400 100 400 400 64 400 400
BT_STATE_CONFIG=0 0
BT_VOL_CONFIG=A 60 10 1
CLASS_1=OFF
CMD_TO=20
COD=240404
CODEC=0 OFF
DEEP_SLEEP=OFF
DEVICE_ID=0001 0002 0003 0004 0005 0006 0007 0008
ENABLE_BATT_IND=ON
ENABLE_LED=ON
ENABLE_SPP_SNIFF=OFF 0 0 0 0 0
GPIO_CONFIG=ON 0
HFP_CONFIG=OFF ON OFF OFF OFF OFF
HIGH_SPEED=OFF OFF
LOCAL_ADDR=20FABB0191D1 471657D9597C
MAX_REC=2
MM=OFF OFF 0 OFF OFF OFF OFF OFF
MUSIC_META_DATA=OFF
MUSIC_OLD_AVRCP=OFF
NAME=BC-0191D1
NAME_SHORT=BC0191D1
PIN=0000
PROFILES=2 0 2 0 2 3 2 1 0 0 1 0
REMOTE_ADDR=000000000000
SPP_UUID=00 00 11 01 00 00 10 00 80 00 00 80 5F 9B 34 FB
SSP_CAPS=3
TWS_CONFIG=OFF 1 2
UART_CONFIG=9600 OFF 0
USB_HOST=OFF
VREG_ROLE=1
OK
In addition to, this problem may be caused by your phone. You should consult on the internet for solutions to that problem but from a phone perspective.
Thanks,
Hi @jerdung !
I have the latest firmware. Also this does not happen with other Bluetooth headphones, so I don’t think it’s a setting on the phone.
Since you’ve sent the configuration from the BC is there a specific configuration for routing the calls?
Kind regards,
Hi @ssmavilete,
Please try one of the following:
Example:
RESTORE
Sierra Wireless Copyright 2018
Melody Audio V7.3
Build: 1544637564
Ready
Thanks,
Hi @jerdung !
I’ve restore to factory default and the problem still persists.
I’ve tried with another BC and it has the same behavior, what can it be?
Kind regards,
Hi @ssmavilete,
Because I can’t reproduce the issue on my device. Please feel free to email technical support for further assistance.
Thanks,