How to get Serial Ports to work on EM Devlopment Board(s)

IoT Modules MC/EM Series
1

I recently acquired an EM9190 Dev Kit and having trouble getting the Serial Ports to work. flipped through all the usual settings in Putty and no luck. The Com Ports are showing up in the Windows Device Manager and I also was able to use the FDT Tool to load the latest “Generic” F/W

Output from FDT:
Final images information:
Current:
Firmware:
ImageId: 030.066_000
BuildId: 03.10.11.00_GENERIC
Configuration:
ImageId: 030.066_000
BuildId: 03.10.11.00_GENERIC

What am I missing??

2

you can check any difference on the jumper:

image
image1326×982 142 KB