HL7812 update the firmware

Hello all,

I try to update the firmware of my module to 5.4.12.1 with the one click method in Windows. I click on the exe file but when I am asked to reset my device, I press the reset button but nothing happens. Does anyone know why?

How do you connect to the unit? USB? UART?
try to follow of instruction in HL78 Series Firmware Update Methods, you need to add %APPDATA%\HL78xx_download.ini file.
the default going to USB1 port, so you need to provide you specific COM port or USB port and baud rate.

hope it will help, if so, mark as solved,

BR,
ElkanaM

Was this ever resolved? I’m having the same problem, with the same output from the update. I’ve tried designating “USB1” and “USB20” (since that’s the virtual COM port used), but it still fails. Here is the otuput of my _dl.log file:

ImageBurnTool Log File
6/18/2024 7:13:44 PM

Image Burn Tool for HL79 & HL78
(c) 2021-2023 Semtech Corporation, 2011-2023 SONY Semiconductor. All rights reserved | Version: 510.11.3 | Build: 2023/12/20-10:21:38 | DLL: 2023/07/26-12:30:55


18-06-2024 19:13:44, Information - BuildScriptForFirstPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\sysHeader.altscr
18-06-2024 19:13:44, Information - BuildScriptForFirstPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\uboot.altscr
18-06-2024 19:13:44, Information - BuildScriptForFirstPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\config_record.altscr
18-06-2024 19:13:44, Information - BuildScriptForFirstPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\map.altscr
18-06-2024 19:13:44, Information - VerifyImagesExistence: Script for first phase: -
18-06-2024 19:13:44, Information - BuildScriptForSecondPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\io_par.altscr
18-06-2024 19:13:44, Information - BuildScriptForSecondPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\modemfw.altscr
18-06-2024 19:13:44, Information - BuildScriptForSecondPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\modemfw2.altscr
18-06-2024 19:13:44, Information - BuildScriptForSecondPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\pmp.altscr
18-06-2024 19:13:44, Information - BuildScriptForSecondPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\modem_sys_hdr.altscr
18-06-2024 19:13:44, Information - BuildScriptForSecondPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\app_fw.altscr
18-06-2024 19:13:44, Information - BuildScriptForSecondPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\generic.altscr
18-06-2024 19:13:44, Information - BuildScriptForSecondPhase: Script added: E:\240601-TelemeTrak-LowPowerTracker\files\Modem\HL7812.5.5.14.0\RK_03_02_00\Scripts\rom_puk1.altscr
18-06-2024 19:13:44, Information - VerifyImagesExistence: Script for second phase: -
18-06-2024 19:13:45, Information - GetUBootVersion: uBootVersion file(cpx)=ALT1250_03_02_00_12_15041_UB

18-06-2024 19:13:55, Error - NotifyUponErrorsWhileBurning:

ERROR:
There were errors while executing the burning process …
See log file for additional information