HL7800 FOTA commands not working

@Vianney I have done so, this is the post I have created:

but after going through several messages I dont see that to get anywhere so I was wondering if was better to follow up on this one which seems having answers more relevant with the problem we are experiencing. Not that we dont appreciate the effort and support of anybody, but at the end this is business for us and we need to sort things out.

The situation is, after hardware resetting the unit and flashing the latest firmware, I started the AT command and I get I get the answer as you have listed,
image

At the meantime I have also logged the logs from the FX30.

Apr 13 01:07:33 fx30s user.err kernel: [ 344.382201] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:34 fx30s user.err kernel: [ 345.382182] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:36 fx30s user.err kernel: [ 347.542216] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:37 fx30s user.err kernel: [ 348.682192] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:38 fx30s user.err kernel: [ 349.682195] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:39 fx30s user.debug Legato: DBUG | atQmiLinker[1153]/atQmiLinker T=unknown | atForward.c QmiAtCmdCb() 161 | Received:at+wdsi?^M ' Apr 13 01:07:39 fx30s user.debug Legato: DBUG | atQmiLinker[1153]/atQmiLinker T=Writer | atLinker.c Writer() 334 | cmd: at+wdsi?^M ’
Apr 13 01:07:39 fx30s user.debug Legato: DBUG | atQmiLinker[1153]/atQmiLinker T=Reader | atForward.c SendIntermediateResponse() 416 | ##^M +WDSI: 4479^M ##
Apr 13 01:07:40 fx30s user.err kernel: [ 351.682207] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:44 fx30s user.err kernel: [ 355.863142] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:44 fx30s user.err kernel: [ 356.102202] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:46 fx30s user.err kernel: [ 358.102198] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:50 fx30s user.debug Legato: DBUG | atQmiLinker[1153]/atQmiLinker T=unknown | atForward.c QmiAtCmdCb() 161 | Received:at+wdss=1,1^M ' Apr 13 01:07:50 fx30s user.debug Legato: DBUG | atQmiLinker[1153]/atQmiLinker T=Writer | atLinker.c Writer() 334 | cmd: at+wdss=1,1^M ’
Apr 13 01:07:50 fx30s user.warn Legato: -WRN- | dcsDaemon[1196]/dcsDaemon T=main | dcsServer.c LoadSelectedTechProfile() 996 | No value set for ‘SSID’!
Apr 13 01:07:50 fx30s user.warn Legato: -WRN- | dcsDaemon[1196]/dcsDaemon T=main | dcsServer.c TryStartWifiSession() 1473 | Impossible to use Wifi profile, result -1 (LE_NOT_FOUND)
Apr 13 01:07:50 fx30s user.debug Legato: DBUG | atQmiLinker[1153]/atQmiLinker T=Reader | atForward.c SendIntermediateResponse() 416 | ####
Apr 13 01:07:50 fx30s user.err kernel: [ 362.102177] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:51 fx30s user.debug Legato: DBUG | wifiService[1261]/daemon T=main | le_wifiClient.c le_wifiClient_Disconnect() 1373 | Disconnect
Apr 13 01:07:51 fx30s user.info Legato: INFO | wifiService[1261] | WIFICLIENT_DISCONNECT
Apr 13 01:07:51 fx30s user.err Legato: =ERR= | wifiService[1261] | Failed to connect to non-global ctrl_ifname: wlan0 error: No such file or directory
Apr 13 01:07:51 fx30s user.err Legato: =ERR= | wifiService[1261]/daemon T=main | pa_wifi_client_ti.c pa_wifiClient_Disconnect() 1122 | WiFi Client Command Failed: (24832)wlan0 WIFICLIENT_DISCONNECT
Apr 13 01:07:51 fx30s user.err Legato: =ERR= | dcsDaemon[1196]/dcsDaemon T=main | dcsServer.c TryStopWifiSession() 1694 | Impossible to disconnect wifi client
Apr 13 01:07:51 fx30s user.info Legato: INFO | dcsDaemon[1196]/dcsDaemon T=main | dcsServer.c TryStartTechSession() 1563 | Device is attached, ready to start a data session
Apr 13 01:07:51 fx30s user.info Legato: INFO | modemDaemon[1221]/swiQmi T=main | swiQmi.c swiQmi_InitQmiService() 596 | qmi_client_get_service_list num_entries 1 num_services=1
Apr 13 01:07:51 fx30s user.err kernel: [ 363.143150] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:52 fx30s user.err kernel: [ 363.780458] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:54 fx30s user.info Legato: INFO | dcsDaemon[1196]/le_pa_dcs T=main | pa_dcs_linux.c AddNameserversToResolvConf() 310 | Set DNS ‘10.5.68.232’ ‘10.5.209.36’
Apr 13 01:07:54 fx30s user.info Legato: INFO | dcsDaemon[1196]/le_pa_dcs T=main | pa_dcs_linux.c AddNameserversToResolvConf() 310 | Set DNS ‘2001:8004:0:e181:7:e1c0:0:10’ ‘2001:8004:0:8181:7:e1c0:0:10’
Apr 13 01:07:54 fx30s user.info Legato: INFO | dcsDaemon[1196]/dcsDaemon T=main | dcsServer.c SetDefaultRouteAndDns() 1330 | DNS configuration is set successfully
Apr 13 01:07:55 fx30s user.err kernel: [ 366.892190] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:58 fx30s user.err kernel: [ 369.582182] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:58 fx30s user.err kernel: [ 370.101412] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:59 fx30s user.err kernel: [ 370.582186] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:07:59 fx30s user.info Legato: INFO | avcDaemon[1174]/avcDaemon T=main | avcClient.c BearerEventCb() 251 | Connected 1
Apr 13 01:07:59 fx30s user.err kernel: [ 370.902217] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:00 fx30s user.err kernel: [ 372.032214] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:01 fx30s user.info Legato: INFO | avcDaemon[1174]/avcDaemon T=main | avcServer.c ProcessUserAgreement() 1509 | Broadcast notification to applications
Apr 13 01:08:01 fx30s user.debug Legato: DBUG | atQmiLinker[1153]/atQmiLinker T=Reader | atForward.c SendUnsolicitedResponse() 458 | **^M +WDSI: 4^M **
Apr 13 01:08:01 fx30s user.err kernel: [ 372.831174] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:01 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | osTimer.c lwm2mcore_TimerIsRunning() 213 | Timer reference is NULL
Apr 13 01:08:01 fx30s user.err kernel: [ 373.309324] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:02 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | osTimer.c lwm2mcore_TimerIsRunning() 213 | Timer reference is NULL
Apr 13 01:08:02 fx30s user.err kernel: [ 374.030212] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:02 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | osTimer.c lwm2mcore_TimerIsRunning() 213 | Timer reference is NULL
Apr 13 01:08:03 fx30s user.err kernel: [ 374.575200] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:04 fx30s user.err kernel: [ 375.622174] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:04 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | osTimer.c lwm2mcore_TimerIsRunning() 213 | Timer reference is NULL
Apr 13 01:08:05 fx30s user.err kernel: [ 376.806219] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:05 fx30s user.err kernel: [ 377.102215] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:06 fx30s user.err kernel: [ 378.302178] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:07 fx30s user.err kernel: [ 378.632502] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:07 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | avcFs.c ReadFs() 41 | failed to open /avc/packageDownloader/packageUri: LE_NOT_FOUND
Apr 13 01:08:07 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | packageDownloader.c packageDownloader_GetResumeInfo() 323 | Failed to read /avc/packageDownloader/packageUri: LE_NOT_FOUND
Apr 13 01:08:07 fx30s user.warn Legato: -WRN- | avcDaemon[1174]/avcDaemon T=main | assetData.c assetData_GetObj9InstanceList() 1818 | No object 9 instance
Apr 13 01:08:07 fx30s user.info Legato: INFO | avcDaemon[1174]/avcDaemon T=main | avcAppUpdate.c NotifyObj9List() 693 | Found 0 object 9 instances
Apr 13 01:08:07 fx30s user.info Legato: INFO | avcDaemon[1174]/avcDaemon T=main | avcAppUpdate.c NotifyObj9List() 694 | obj9ListLen; 0 obj9List:
Apr 13 01:08:07 fx30s user.info Legato: INFO | avcDaemon[1174]/avcDaemon T=main | push.c push_Retry() 261 | Push Retry
Apr 13 01:08:07 fx30s user.info Legato: INFO | avcDaemon[1174]/avcDaemon T=main | avcServer.c ProcessUserAgreement() 1509 | Broadcast notification to applications
Apr 13 01:08:07 fx30s user.debug Legato: DBUG | atQmiLinker[1153]/atQmiLinker T=Reader | atForward.c SendUnsolicitedResponse() 458 | **^M +WDSI: 6^M **
Apr 13 01:08:07 fx30s user.debug Legato: DBUG | atQmiLinker[1153]/atQmiLinker T=Reader | atForward.c SendUnsolicitedResponse() 458 | **^M +WDSI: 23,1^M **
Apr 13 01:08:07 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | avcFs.c ReadFs() 41 | failed to open /avc/fw/updateState: LE_NOT_FOUND
Apr 13 01:08:07 fx30s user.warn Legato: -WRN- | avcDaemon[1174]/avcDaemon T=main | packageDownloader.c packageDownloader_GetFwUpdateState() 527 | FW update state not found
Apr 13 01:08:08 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | avcFs.c ReadFs() 41 | failed to open /avc/fw/updateState: LE_NOT_FOUND
Apr 13 01:08:08 fx30s user.warn Legato: -WRN- | avcDaemon[1174]/avcDaemon T=main | packageDownloader.c packageDownloader_GetFwUpdateState() 527 | FW update state not found
Apr 13 01:08:08 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | avcFs.c ReadFs() 41 | failed to open /avc/fw/updateResult: LE_NOT_FOUND
Apr 13 01:08:08 fx30s user.warn Legato: -WRN- | avcDaemon[1174]/avcDaemon T=main | packageDownloader.c packageDownloader_GetFwUpdateResult() 572 | FW update result not found
Apr 13 01:08:08 fx30s user.err kernel: [ 379.877174] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:08 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | avcFs.c ReadFs() 41 | failed to open /avc/fw/updateResult: LE_NOT_FOUND
Apr 13 01:08:08 fx30s user.warn Legato: -WRN- | avcDaemon[1174]/avcDaemon T=main | packageDownloader.c packageDownloader_GetFwUpdateResult() 572 | FW update result not found
Apr 13 01:08:09 fx30s user.err kernel: [ 380.350235] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:10 fx30s user.err kernel: [ 381.461241] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:11 fx30s user.err kernel: [ 382.602167] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:12 fx30s user.err kernel: [ 383.602194] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:13 fx30s user.err kernel: [ 384.492179] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:13 fx30s user.err kernel: [ 384.882224] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:14 fx30s user.err kernel: [ 385.550582] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:14 fx30s user.err kernel: [ 385.882205] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:15 fx30s user.err kernel: [ 386.882189] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:16 fx30s user.err kernel: [ 387.882205] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:18 fx30s user.err kernel: [ 389.602209] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:26 fx30s user.err kernel: [ 397.602184] disconnect_to_bam: shutdown completion time was: 5000 msec
Apr 13 01:08:27 fx30s user.info Legato: INFO | avcDaemon[1174]/avcDaemon T=main | avcServer.c ProcessUserAgreement() 1509 | Broadcast notification to applications
Apr 13 01:08:27 fx30s user.err Legato: =ERR= | avcDaemon[1174]/avcDaemon T=main | avcServer.c le_avc_GetUpdateType() 3346 | In AVC_IDLE

Not sure about the couple of errors with the FS, but the handler seems returning NO_UPDATE while on the airVantage I have triggered several actions and all of them stays gray. My account is in trial though, could this be a problem?