GX440 Continual Reset

I have a GX440 on VZW that is resetting itself about once a minute. I found the Critical Maintenance Release pertaining to this issue and the solution is to update the firware for the device but the problem is that I cannot connect to the device. I have tried a factory reset of the device, connecting through a browser, as well as using ACEview and nothing seems to be working. Can anyone shed some light on the problem?

I think it will be good to contact your reseller/distributer for this issue to get a faster solution…