ES450 no template showing

AirLink Routers AirLink routers
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1

Hi everyone,

I am experiencing an issue on multiple ES450 routers I have. All of them don’t display the template but just and only the menu on the top of the page which mention "software and firmware, template, refresh all, reboot, help and logout. I can share a screenshot if necessary.
I have the ALEOS 4.8.0 but while trying to upgrade to 4.9.9, the upgrade seems to work but the software stays at 4.8.0 after the proceedure.
I can share a screenshot if necessary.

Thanks

2

Hi @Delaponce,

Welcome to our community!

Please share a full screenshot when you access the login page Acemanager for the ES450.

To update an AirLink ES450 to ALEOS 4.9.9, you must first update to ALEOS 4.9.6 before upgrading to ALEOS 4.9.9.

Please follow the instructions at the following link: source.sierrawireless.com/resources/airlink/software_downloads/es450/es450-firmware-package-list/

Thanks,