Thanks lot! How to check the current version of the driver? is “qmicli --version” is right command?
modinfo GobiSerial or modinfo GobiNet
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Hi, Now i have connected EM7565 module in Ubuntu machine, now modem port is not responding for AT commands, could you please help,
dmesg:
root@multi-ue:~# dmesg | grep ttyUSB*
[ 1349.482848] usb 2-1.1.2: Qualcomm USB modem converter now attached to ttyUSB0
[ 1349.487726] usb 2-1.1.2: Qualcomm USB modem converter now attached to ttyUSB1
[ 1349.492691] usb 2-1.1.2: Qualcomm USB modem converter now attached to ttyUSB2
[ 1349.560475] usb 2-1.1.3: Qualcomm USB modem converter now attached to ttyUSB3
[ 1349.568206] usb 2-1.1.3: Qualcomm USB modem converter now attached to ttyUSB4
[ 1349.574346] usb 2-1.1.4: Qualcomm USB modem converter now attached to ttyUSB5
[ 1349.580226] usb 2-1.1.4: Qualcomm USB modem converter now attached to ttyUSB6
[ 1349.588038] usb 2-1.1.4: Qualcomm USB modem converter now attached to ttyUSB7
[ 1349.597563] usb 2-1.1.1: Qualcomm USB modem converter now attached to ttyUSB8
[ 1349.603312] usb 2-1.1.1: Qualcomm USB modem converter now attached to ttyUSB9
[ 1562.897994] qcserial ttyUSB8: Qualcomm USB modem converter now disconnected from ttyUSB8
[ 1562.898177] qcserial ttyUSB9: Qualcomm USB modem converter now disconnected from ttyUSB9
[ 1562.899358] qcserial ttyUSB0: Qualcomm USB modem converter now disconnected from ttyUSB0
[ 1562.899541] qcserial ttyUSB1: Qualcomm USB modem converter now disconnected from ttyUSB1
[ 1562.899708] qcserial ttyUSB2: Qualcomm USB modem converter now disconnected from ttyUSB2
[ 1562.958479] qcserial ttyUSB3: Qualcomm USB modem converter now disconnected from ttyUSB3
[ 1562.958881] qcserial ttyUSB4: Qualcomm USB modem converter now disconnected from ttyUSB4
[ 1562.960538] qcserial ttyUSB5: Qualcomm USB modem converter now disconnected from ttyUSB5
[ 1562.960896] qcserial ttyUSB6: Qualcomm USB modem converter now disconnected from ttyUSB6
[ 1562.961217] qcserial ttyUSB7: Qualcomm USB modem converter now disconnected from ttyUSB7
[ 2025.846153] usb 2-1.1.1: GobiSerial converter now attached to ttyUSB0
[ 2025.852872] usb 2-1.1.1: GobiSerial converter now attached to ttyUSB1
[ 2025.858425] usb 2-1.1.1: GobiSerial converter now attached to ttyUSB2
[ 2026.125229] usb 2-1.1.2: GobiSerial converter now attached to ttyUSB3
[ 2026.131378] usb 2-1.1.2: GobiSerial converter now attached to ttyUSB4
[ 2026.137924] usb 2-1.1.2: GobiSerial converter now attached to ttyUSB5
[ 2026.462343] usb 2-1.1.3: GobiSerial converter now attached to ttyUSB6
[ 2026.469133] usb 2-1.1.3: GobiSerial converter now attached to ttyUSB7
[ 2026.475606] usb 2-1.1.3: GobiSerial converter now attached to ttyUSB8
[ 2026.745904] usb 2-1.1.4: GobiSerial converter now attached to ttyUSB9
[ 2026.752224] usb 2-1.1.4: GobiSerial converter now attached to ttyUSB10
[ 2026.758992] usb 2-1.1.4: GobiSerial converter now attached to ttyUSB11
root@multi-ue:~#
root@multi-ue:~# lsusb -t
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M
|__ Port 1: Dev 8, If 0, Class=Hub, Driver=hub/4p, 5000M
|__ Port 1: Dev 9, If 0, Class=Hub, Driver=hub/4p, 5000M
|__ Port 1: Dev 10, If 0, Class=Communications, Driver=cdc_mbim, 5000M
|__ Port 1: Dev 10, If 1, Class=CDC Data, Driver=cdc_mbim, 5000M
|__ Port 1: Dev 10, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 1: Dev 10, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 1: Dev 10, If 4, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 2: Dev 11, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 2: Dev 11, If 12, Class=Communications, Driver=cdc_mbim, 5000M
|__ Port 2: Dev 11, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 2: Dev 11, If 0, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 2: Dev 11, If 13, Class=CDC Data, Driver=cdc_mbim, 5000M
|__ Port 3: Dev 12, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 3: Dev 12, If 1, Class=CDC Data, Driver=cdc_mbim, 5000M
|__ Port 3: Dev 12, If 4, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 3: Dev 12, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 3: Dev 12, If 0, Class=Communications, Driver=cdc_mbim, 5000M
|__ Port 4: Dev 13, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 4: Dev 13, If 0, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 4: Dev 13, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 4: Dev 13, If 8, Class=Vendor Specific Class, Driver=GobiNet, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
|__ Port 1: Dev 6, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 1: Dev 7, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 7: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 8: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
root@multi-ue:~#
you need to use Gobiserial instead of qcserial.
Please black list them as below (example is for Ubuntu). Add the 2 entries to the
“/etc/modprobe.d/blacklist-modem.conf” file and restart the host
blacklist qcserial
blacklist qmi_wwan
I used Gobiserial only and i already blacklisted too, but i missed to restart the host, i will do and check.
|__ Port 1: Dev 10, If 0, Class=Communications, Driver=cdc_mbim, 5000M
|__ Port 1: Dev 10, If 1, Class=CDC Data, Driver=cdc_mbim, 5000M
|__ Port 1: Dev 10, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 1: Dev 10, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 1: Dev 10, If 4, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 2: Dev 11, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
Hi, Even after rebooting the same issue, Modem ports are not responding for AT commands, Can you help
root@multi-ue:# dmesg | grep ttyUSB*
[ 12.732219] usb 2-1.1.1: GobiSerial converter now attached to ttyUSB0
[ 12.739291] usb 2-1.1.1: GobiSerial converter now attached to ttyUSB1
[ 12.746160] usb 2-1.1.1: GobiSerial converter now attached to ttyUSB2
[ 12.767380] usb 2-1.1.2: GobiSerial converter now attached to ttyUSB3
[ 12.772597] usb 2-1.1.2: GobiSerial converter now attached to ttyUSB4
[ 12.777213] usb 2-1.1.2: GobiSerial converter now attached to ttyUSB5
[ 12.797232] usb 2-1.1.3: GobiSerial converter now attached to ttyUSB6
[ 12.803983] usb 2-1.1.3: GobiSerial converter now attached to ttyUSB7
[ 12.809128] usb 2-1.1.3: GobiSerial converter now attached to ttyUSB8
[ 12.814182] usb 2-1.1.4: GobiSerial converter now attached to ttyUSB9
[ 12.819774] usb 2-1.1.4: GobiSerial converter now attached to ttyUSB10
[ 12.824600] usb 2-1.1.4: GobiSerial converter now attached to ttyUSB11
root@multi-ue:/home/mavenir#
root@multi-ue:# lsusb -t
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M
|__ Port 1: Dev 3, If 0, Class=Hub, Driver=hub/4p, 5000M
|__ Port 1: Dev 4, If 0, Class=Communications, Driver=cdc_mbim, 5000M
|__ Port 1: Dev 4, If 1, Class=CDC Data, Driver=cdc_mbim, 5000M
|__ Port 1: Dev 4, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 1: Dev 4, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 1: Dev 4, If 4, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 2: Dev 5, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 2: Dev 5, If 12, Class=Communications, Driver=cdc_mbim, 5000M
|__ Port 2: Dev 5, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 2: Dev 5, If 0, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 2: Dev 5, If 13, Class=CDC Data, Driver=cdc_mbim, 5000M
|__ Port 3: Dev 6, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 3: Dev 6, If 1, Class=CDC Data, Driver=cdc_mbim, 5000M
|__ Port 3: Dev 6, If 4, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 3: Dev 6, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 3: Dev 6, If 0, Class=Communications, Driver=cdc_mbim, 5000M
|__ Port 4: Dev 7, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 4: Dev 7, If 0, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 4: Dev 7, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 5000M
|__ Port 4: Dev 7, If 8, Class=Vendor Specific Class, Driver=GobiNet, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 1: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 7: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 8: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
root@multi-ue:~# cat /etc/modprobe.d/blacklist-modem.conf
blacklist qcserial
blacklist qmi_wwan
root@multi-ue:~#
seems you have connected more than one module…
Yes, i have connected 4 modules, do see any issue in connecting multiple modules?
you can connect one to make sure your environment is working fine
I understand, unfortunately i’m accessing remotely and can’t remove anything.
I don’t see problem here:
owner@CNHKG-EX-001367:~/Desktop/python_OpenCV$ minicom -s
Welcome to minicom 2.7
OPTIONS: I18n
Compiled on Jan 1 2014, 17:13:19.
Port /dev/ttyUSB2, 15:25:00
Press CTRL-A Z for help on special keys
ati3
Manufacturer: Sierra Wireless, Incorporated
Model: EM7565
Revision: SWI9X50C_01.12.01.00 980041 jenkins 2019/12/26 00:56:09
IMEI: 353533100134710
IMEI SV: 10
FSN: UF913580100215
+GCAP: +CGSM
OK
CTRL-A Z for help | 115200 8N1 | NOR | Minicom 2.7 | VT102 | Offline | ttyUSB2
owner@CNHKG-EX-001367:~/Desktop/python_OpenCV$ lsusb -t
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/15p, 480M
|__ Port 3: Dev 102, If 0, Class=Vendor Specific Class, Driver=GobiSerial, 480M
|__ Port 3: Dev 102, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 480M
|__ Port 3: Dev 102, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 480M
|__ Port 3: Dev 102, If 8, Class=Vendor Specific Class, Driver=GobiNet, 480M
|__ Port 7: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M
|__ Port 11: Dev 4, If 0, Class=Wireless, Driver=btusb, 12M
|__ Port 11: Dev 4, If 1, Class=Wireless, Driver=btusb, 12M
|__ Port 12: Dev 5, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 12: Dev 5, If 1, Class=Video, Driver=uvcvideo, 480M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/3p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/3p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
owner@CNHKG-EX-001367:~/Desktop/python_OpenCV$ cd …
owner@CNHKG-EX-001367:~/Desktop$ lsusb -t
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/15p, 480M
|__ Port 3: Dev 102, If 0, Class=Vendor Specific Class, Driver=GobiSerial, 480M
|__ Port 3: Dev 102, If 2, Class=Vendor Specific Class, Driver=GobiSerial, 480M
|__ Port 3: Dev 102, If 3, Class=Vendor Specific Class, Driver=GobiSerial, 480M
|__ Port 3: Dev 102, If 8, Class=Vendor Specific Class, Driver=GobiNet, 480M
|__ Port 7: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M
|__ Port 11: Dev 4, If 0, Class=Wireless, Driver=btusb, 12M
|__ Port 11: Dev 4, If 1, Class=Wireless, Driver=btusb, 12M
|__ Port 12: Dev 5, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 12: Dev 5, If 1, Class=Video, Driver=uvcvideo, 480M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/3p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/3p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
owner@CNHKG-EX-001367:~/Desktop$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.5 LTS
Release: 14.04
Codename: trusty
owner@CNHKG-EX-001367:~/Desktop$