em7455(DW5811e) low power mode after update FW in sierra


#1

after update FW EM7455 in sierra, my card DW5811e is low pow mode. how to fix it, help me, please.
at!pcinfo?
State: Low Power Mode
LPM voters - Temp:0, Volt:0, User:0, W_DISABLE:0, IMSWITCH:1, BIOS:0, LWM2M:0, OMADM:0, FOTA:0
LPM persistence - None

!IMPREF:
preferred fw version: 02.24.05.06
preferred carrier name: GENERIC
preferred config name: GENERIC_002.026_000
current fw version: 02.24.05.06
current carrier name:
current config name:

carrier name mismatch
config name mismatch

at!priid?
PRI Part Number: 9904336
Revision: 001.007
Customer: Dell

Carrier PRI: None

PS:


#2

Yes, that is due to config mismatch, it should fix reflashing correct firmware.

Glad to know the issue is fix, would you please mark this as resolved?


#3

I’ve run FW again and it worked fine, but the problem was that when I installed the latest dell driver package it was a problem. The updating FW loop is continuous, and it does not work. I tried to install manual, but when windows update Cierra sensor location, it has FW loop update error. I tried updating the newer fw from dell but the problem was not resolved. It only works with FW 1102424_9904336_EM7455_01.08.07.00_00_Dell_001.001_000.spk