Em7455 can't connect to LTE

Hi!
I Running EM7455 in DELL 7370 laptop.
I already setup newest windows driver (4836) and tried to flash lates FW (02.32.11)
Currently i have no issues in windows device manager, but no connection to LTE network
My network is MTS Russia. So, i try to use Generic profile

Blockquote

ati
Manufacturer: Sierra Wireless, Incorporated
Model: EM7455
Revision: SWI9X30C_02.32.11.00 r8042 CARMD-EV-FRMWR2 2019/05/15 21:52:20
IMEI: 359073060007865
IMEI SV: 19
FSN: LF511200730402
+GCAP: +CGSM

OK

at!usbinfo?
VID: 0x1199
APP PID: 0x9071
BOOT PID: 0x9070
Manufacturer: Sierra Wireless, Incorporated
Product: EM7455

OK
at!pcinfo?
State: Low Power Mode
LPM voters - Temp:0, Volt:0, User:0, W_DISABLE:0, IMSWITCH:1, BIOS:0, LWM2M:0, OMADM:0, FOTA:0
LPM persistence - None

at!impref?
!IMPREF:
preferred fw version: 02.32.11.00
preferred carrier name: GENERIC
preferred config name: GENERIC_002.064_000
preferred subpri index: 000
current fw version: 02.32.11.00
current carrier name:
current config name:
current subpri index: 000

carrier name mismatch
config name mismatch

at!image?
TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
FW 1 GOOD 3 0 0 ?? 02.32.11.00?
FW 2 GOOD 2 0 0 ?? 02.23.00.00?
FW 3 EMPTY 0 0 0
FW 4 EMPTY 0 0 0
Max FW images: 4
Active FW image is at slot 1

TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
PRI FF GOOD 0 0 0 002.064_000 02.32.11.00_GENERIC
Max PRI images: 50

Blockquote

Not sure why there is mismatch in at!impref?
Suggest you trying some more fw exe.

I tryed 02.08.02.00 and same story… no connection anyway and, moreover - a can’t flash other fw

ati
Manufacturer: Sierra Wireless, Incorporated
Model: EM7455
Revision: SWI9X30C_02.08.02.00 r5428 CARMD-EV-FRMWR2 2016/01/06 20:38:53
IMEI: 359073060007865
IMEI SV: 4
FSN: LF511200730402
+GCAP: +CGSM

OK
at!impref?
!IMPREF:
preferred fw version: 02.08.02.00
preferred carrier name: GENERIC
preferred config name: GENERIC_002.007_000
current fw version: 02.08.02.00
current carrier name:
current config name:

carrier name mismatch
config name mismatch

OK
at!image?
TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
FW 1 GOOD 3 0 0 ?? 02.08.02.00?
FW 2 GOOD 2 0 0 ?? 02.23.00.00?
FW 3 EMPTY 0 0 0
FW 4 EMPTY 0 0 0
Max FW images: 4
Active FW image is at slot 1

TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
PRI FF GOOD 0 0 0 002.007_000 02.08.02.00_GENERIC
Max PRI images: 50

OK
at!gstatus?
!GSTATUS:
Current Time: 232 Temperature: 31
Reset Counter: 1 Mode: LOW POWER MODE

at!priid?
PRI Part Number: 9904609
Revision: 002.064
Customer: GENERIC

Carrier PRI: None

Where did you get the EM7455 module? The USB PID and VID on your module are generic but not programmed for Dell. It won’t work on Dell laptops due to the BIOS locking.

Also, the module didn’t show any record in our system so we don’t know the history of it at all. You may want to get one from Dell or at least one that was SKU’d for Dell.

i got it from ebay 1 year ago.
initially it was dell module, but after i tried to install dell firmware from official site -it goes to reboot on 37% and i decide to flash it to generic
so - am i understand correct i need to reflash it to dell and flash it&

Following by instruction from this forum

  • Download the dell driver (Communications_Driver_R9YXH_WN32_7.8.4376.507_A01.EXE)
  • Install the dell driver on Win7 dell laptop
  • Extract the firmware using 7zip from the dell driver and use 7zip to get the 7455 folder.
  • Upgrade the firmware using:
    – fdt.exe -d 9x30 -f SWI9X30C_1.08.07.00.cwe SWI9X30C_01.08.07.00_GENERIC_001.007_000.nvu
  • Change PID and VID to make generic using:
    – AT!UDPID=9071,9070
    – AT!UDVID=1199
    – AT!RESET
  • Uninstall the dell driver ( Communications_Driver_R9YXH_WN32_7.8.4376.507_A01.EXE)
  • Install to the latest Sierra Generic windows driver (GenericDriverSetup_4773.exe)
  • Upgrade to the Sierra generic firmware 9999999_9904609_swi9x30c_02.24.05.06_00_GENERIC_002.026_000
    – fdt.exe -d 9x30 -f SWI9X30C_02.24.05.06.cwe SWI9X30C_02.24.05.06_GENERIC_002.026_000.nvu
  • Run AT!PRIID command to point to the firmware and done?

i got matching in carrier name and upgrade to latest Generic software
but module still not working

at!impref?
!IMPREF:
preferred fw version: 02.32.11.00
preferred carrier name: GENERIC
preferred config name: GENERIC_002.064_000
preferred subpri index: 000
current fw version: 02.32.11.00
current carrier name: GENERIC
current config name: GENERIC_001.007_000
current subpri index: 000

config name mismatch

OK
at!priid?
PRI Part Number: 9904609
Revision: 002.064
Customer: GENERIC

Carrier PRI: None

at!image?
TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
FW 1 GOOD 1 0 0 ?? 02.32.11.00?
FW 2 EMPTY 0 0 0
FW 3 EMPTY 0 0 0
FW 4 EMPTY 0 0 0
Max FW images: 4
Active FW image is at slot 1

TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
PRI FF GOOD 0 0 0 001.004_000 01.08.07.00_ATT
PRI FF GOOD 0 0 0 002.064_000 02.32.11.00_GENERIC
PRI FF GOOD 0 0 0 000.003_000 01.08.07.00_SPRINT
PRI FF GOOD 0 0 0 000.004_000 01.08.07.00_VERIZON
Max PRI images: 50

OK
at!PCinfo?
State: Low Power Mode
LPM voters - Temp:0, Volt:0, User:0, W_DISABLE:0, IMSWITCH:1, BIOS:0, LWM2M:0, OMADM:0, FOTA:0
LPM persistence - None

OK

ok.
Solution for me - back to dell 01.08.07. I load dell spk file - as recomended in forum - and all works!
LTE working perfect.
But issue that in device manager i can see 2 unknown devices without drivers, and cant load driver from dell package manually. And, moreover - i can flash from this fw to any else -becouse can open port in fdt2.exe

So solution:
0) Install Sierra Wireless Mobile Broadband Driver Package for Windows without flashing any fw

  1. Flash Generic PID and VID
  2. at! reset
  3. Flash 01.08.07 from SPK file - PID&VID will change automatically
    Profit

Only issue that i have 2 drivers in Windows device manager, which i think i neet to replace for DELL one, but unfortunately a can’t install them from exe - becouse it starts fw flashing and reboots after 37%…
But at least i have working modem now