Cloud Connector state randomly disabling

I’ve noticed on several occasions that the cloud connector state randomly disabling itself on my devices. Is there something that may be causing this to happen?

I can’t replicate it but can only recall that maybe when reviewing the tabs in the Cloud Connector, perhaps clicking into a tab such as “Body” to review code and that the UI is causing the state to change? I usually find it in a disabled state when my clients call to say that they’re not receiving live data on their dashboards.



Hi Jason,

I can help you diagnose this with a cloud action that is similar to the cloud connector. Please reach out to me on email. I have created an engineering ticket for this behavior.

Will do. Thanks @djudkins!