Can't access Call & SMS in em7511 during insert a Jio SIM?

Can’t enable the call & sms feature in em7511 during insert a jio sim?
How enable VoLTE feature or Call & sms in em7511?

Can anyone help me…?

Hi @abhilashsl ,
Can you share which commands and responses that you performed to start call/SMS. Any errors ?
Can you verify that the module is able to register to the network?
ATI9
AT!ENTERCND=“A710”
AT!IMAGE?
AT!IMPREF?
AT!PRIID?
AT+CPIN?
AT+CCID
AT+CIMI
AT+CGDCONT?
AT+COPS?
AT+COPS=?
AT!BAND?
AT!SELRAT?
AT+CEREG?
AT+CGREG?
AT!GSTATUS?
AT!PCINFO?
Thanks

ATI9
Manufacturer: Sierra Wireless, Incorporated
Model: EM7511
Revision: SWI9X50C_01.07.00.00 33959b jenkins 2018/05/12 15:46:52
IMEI: 354580090270532
IMEI SV: 6
FSN: YT043300970310
+GCAP: +CGSM

OK
AT!IMAGE?
TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
FW 1 EMPTY 0 0 0
FW 2 EMPTY 0 0 0
FW 3 EMPTY 0 0 0
FW 4 EMPTY 0 0 0
Max FW images: 4
Active FW image is at slot 255

TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
PRI FF GOOD 0 0 0 002.008_004 01.07.02.00_ATT
PRI FF GOOD 0 0 0 002.002_000 01.07.00.00_GENERIC
PRI FF GOOD 0 0 0 002.015_001 01.08.04.00_VERIZON
Max PRI images: 50

OK
AT!IMPREF?
!IMPREF:
preferred fw version: 01.07.00.00
preferred carrier name: GENERIC
preferred config name: GENERIC_002.002_000
current fw version: 01.07.00.00
current carrier name: GENERIC
current config name: GENERIC_002.002_000
OK
Customer: Generic-M2M

Carrier PRI: 9999999_9907259_SWI9X50C_01.07.00.00_00_GENERIC_002.002_000

OK
AT+CPIN?
+CPIN: READY

OK
AT+CGDCONT?
+CGDCONT: 1,“IPV4V6”,"",“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0

OK
AT+COPS?
+COPS: 0,0,“Jio 4G Jio 4G”,7

OK
AT!BAND?
Index, Name
00, All bands

OK
AT!SELRAT?
!SELRAT: 00, Automatic

AT+CEREG?
+CEREG: 1,1

OK
AT+CGREG?
+CGREG: 1,1

OK
AT!GSTATUS?
!GSTATUS:
Current Time: 432 Temperature: 37
Reset Counter: 5 Mode: ONLINE
System mode: LTE PS state: Attached
LTE band: B5 LTE bw: 10 MHz
LTE Rx chan: 2515 LTE Tx chan: 20515
LTE SSC1 state:NOT ASSIGNED
LTE SSC2 state:NOT ASSIGNED
LTE SSC3 state:NOT ASSIGNED
LTE SSC4 state:NOT ASSIGNED
EMM state: Registered Normal Service
RRC state: RRC Idle
IMS reg state: No Srv

PCC RxM RSSI: -50 PCC RxM RSRP: -75
PCC RxD RSSI: -52 PCC RxD RSRP: -77
Tx Power: – TAC: 0027 (39)
RSRQ (dB): -7.9 Cell ID: 00189831 (1611825)
SINR (dB): 21.2

OK
AT!PCINFO?
State: Online
LPM voters - Temp:0, Volt:0, User:0, W_DISABLE:0, IMSWITCH:0, BIOS:0, LWM2M:0, OMADM0
LPM persistence - None

OK

Call Shows no carrier & the sms show +CMS ERROR: 350
error

Hi @abhilashsl

Your GSTATUS shows that modem is registered. What is AT+CGCONTRDP. This should shown an IP address indicating that the modem is registered.

You also have quite old FW. It’s recommended that you move to the latest FW. https://source.sierrawireless.com/resources/airprime/minicard/75xx/airprime-em_mc75xx-approved-fw-packages (Generic SWI9X50C_01.14.02.00 002.035_003)

For SMS, try the following
AT+CMGF=1
at+cmgs=“1234567890”

test (CTRL + Z)

+CMGS: 114

OK

The EM7511 does not support voice, so VoLTE will not work. You can find the modem’s features in it’s technical specifications (AirPrime - EM7511 - Product Technical Specification).

To start a data session, you can use MBPL for Linux or get the Windows drivers from EM Series.

but jio needs volte enable for sms