Hi I am trying to upgrade a BC127 Melody version 6.0.46 using the firmware upgrade tool v220.127.116.11, however I am getting an error reported.
I can connect to the device and it reports the version and build and date, but when I try and download a new version of the firmware it tells me it is “rebooting to DFU mode” then displays Error 88 “failcom_connect”.
The unit is not “bricked” and I can repeat this process, unfortunately it just repeats the same steps as above.
I am using Windows 10 on a virtual machine, but I have used a previous version of the upgrade tool to upgrade to another BC127 to an earlier version of Melody on this virtual machine.
If anyone has any suggestions I would appreciate it.