Airlink GX400 and Raven X Firmware issues

Good afternoon,

I’m new here so I beg your pardon if I am on the wrong forum thread.

I am having issues with updating the firmware for 2 Airlink GX400 and a Raven X H4225 - CD. The issue is not with the updates, those where found fairly quick. The issue is the modems will not accept the upgraded software.

The device is connected through Ethernet, to the computer, and is giving a communication error. We are running XP or 7 as an OS.

Hi,

Welcome to forum!

You need to contact your distributor to get further support on these modems.