Fastrak Supreme 10 - Upgrade Firmware to R7-43

[snoke]

Hi

I need know how i can upgrade the firmware, i try using hyperterminal send the at command at+wdwl and send file (R7-43-0-201003261552-cus-q26-02.wpk) and i get message error “error in header”.

I try with DWLWin V. 4.1.6.16 but i get message error “Boot failure: cannot connect with the target, Cannot boot up the remote target: giving up”.

I try with Developer Studio but i get the same error “error in header”

Please help…

[lotam]

Hi,

From where you got these firmware binary and tools?
Have you got the assoicated user guide or upgrade procedure? I highly recommand you to obtain one and read it, miss-use the tool may brick your modem…

AT+WDWL requires .DWL file format, not .WPK file.

DWLWin use .WPK file, but to allow it to detect the your fastrack correctly, you have to send the BOOT signal.
This should mentioned in upgrade guide or the product spec doc.
Can you check with FAE or distributor from where you obtained those software and tools?

L

[snoke]

Hi

I get firmware and tools from sierrawireless.com/en/siteco … preme.aspx

Please you can explain how i can send the BOOT signal?

[davidc]

Hiya,

You will need to Make or otherwise obtain an appropriate programming cable.

I can’t find my previous post to reference, but here’s the instructions again:

As awneil said, it’s all in the Fastrack Supreme user guide (WA_DEV_Fastrk_UGD_001), section 3.2.1.3
Basically, you will need the following:

• 1 x HD-15 Male (has pins) connector (solder bucket connections make life a lot easier)
• 1 x DB-9 Female (has holes) connector
• 1 x 10k 1/4 watt axial resistor
• 1 x small Single Pole Normally Open (SPNO) push-button switch
• appropriate cable
• Soldering iron and solder

A small vice is useful to hold the connectors while soldering.

Construction Steps:

1. Follow Table 2 (Sub HD 15-pin connector description) to wire the RS232 pins from the HD15 connector to the DB9 connector. The connection is DCE ‘Straight through’ (i.e. HD15[TxD] goes to DB9[TxD]).
   The easiest way to work out the correct pins is to use a multimeter and test your existing interface cable.
2. Trim and Solder one end of the resistor to one terminal of the push-button switch
3. Strip the end and Solder a short length of insulated hook-up wire to the other terminal of the push-button switch
4. Trim and Solder the other end of the resistor to Pin 3 of the HD15 connector
5. Strip the end and Solder the other end of the wire connected to the push-button switch to Pin 9 of the HD15 connector
6. Make the whole constriction tidy and ensure that no inter-pin shorts are possible

That’s it. Follow the instructions posted earlier to erase the application from your modem.

and then here:http://forum.sierrawireless.com/viewtopic.php?f=116&t=1907&p=11683&hilit=10k#p11665 for notes on the procedure to upgrade your firmware.

Hope this helps.

ciao, Dave

[snoke]

hey david,

its very complicated not anymore easier? only via software?

[davidc]

Hiya,

its very complicated not anymore easier? only via software?

Yes, you can do it through Development studio (at least V 2.1). To do it this way, you NEED the .dwl file (which should be included with Dev Studio). You may also need previous versions of Dev Studio to install previous versions of firmware…

I think there’s an option on the status tab of the target manager to upload the firmware… but I tend to use DWLWin (because it’s what I’ve always used).

ciao, Dave

[awneil]

@snoke

its very complicated

If you feel it’s beyond your capabilities, then you should get your Distributor to do it for you…