XR80 routers devices dropping off Wifi (WAN is in Client mode on 5GHZ interface)

AirLink Routers
1

Every so often I see XR80 router drop off WIFI and will not associate until the Router is rebooting. I managed to login locally and I could see the IP field was blank, checked the configuration and the Static IP is all present and correct. Any Ideas?

SW Version 5.1.78 2024-12-17 22:59:58

2

Hi @Stuart.macrae,

According to description, I understand that you’re configuring the XR80 as a client to access the 5GHz Wi-Fi Access Point, is that right?

  1. Please make sure that all antennas are properly attached to the XR80.
    XR80 main unit:
    · Wi-Fi (5 connectors) — Wi-Fi equipped XR80 only. Used for Access Point or WAN.

  2. Please share screenshot of the configuration sections under Wi-Fi Interfaces > Configuration and Wi-Fi Interfaces > Client SSID Database with me.

  3. Please make sure your Wi-Fi Access Point has strong and stable signal, and that the XR80 is within the Access Point’s Wi-Fi coverage area. Please share the Status / Monitoring > System > Wi-Fi page showing the signal bars with me.

  4. Please check whether other devices like phones or tablets can connect to the Access Point stably, or if they also experience frequent disconnections.

  5. In addition, please also provide the System > Logs > Regular logs file to me.

Thanks,