I have a GX400 that I have just set up. I am not able to get the portal to pick up the modem location. Am I missing something in the ACEmanager set-up such that I am preventing the device from sending GPS location? The device is reporting in to the portal so I know it is communicating.
Before going further in the investigations, which version of the AirVantage cloud platform are you using (version 3 or 4)?
I am using version 4.
I figured it out, I had to set the stationary report interval on the modem.