Watcher Forgets Account Settings

I have about 300 Panasonic CF-31SBL1UFM Toughbooks with the MC7700 modem inside using the Watcher to connect.

Some work without flaw and others forget their account settings. One example might be setting Connect Automatically (even when roaming). Check the box, apply and save, Watcher connects. Reboot the computer, no connection, checkbox is now empty. Shut down the connection, change the setting, repeat the process. Sometimes you can do this more than 3 or 4 times and it still won’t stick. Other times it seems fine for a while and then the profile changes on it`s own again, sometimes to a completely different profile with another cell provider. That profile had been deleted when the laptop was set up for the first time.

Any suggestions on how to correct this?

which watcher version are you using?


Unfortunately, I’m still stuck with Windows XP and Watcher R12.0.1305.2 build 3830 and firmware SWI9200X_03.05.20.05ap r5847.