We are experiencing frequent unexpected modem resets on our device, causing us to lose connection.
AT!GSTATUS?
!GSTATUS:
Current Time: 9086 Temperature: 42
Reset Counter: 15 Mode: ONLINE
System mode: LTE
The output of AT!GCDUMP shows an error
AT!GCDUMP
Src: FatalError
File: lte_ml1_dlm_ca.c
Line: 8816
Str: Assert ca_data_ptr->scc_id_conv_table[cc_id - 1].tbl.valid == T
00000000 00000000 00000000 00000000
Prc: MPSS
Task: ML1
Time: 00120E45
R0: EC902000 R1: 9E381E5F R2: 749E7451 R3:
Information about the device:
AT!IMPREF?
!IMPREF:
preferred fw version: 02.08.02.00
preferred carrier name: GENERIC
preferred config name: GENERIC_002.00
AT!HWID?
Revision: 1.0
ATI3
Manufacturer: Sierra Wireless, Incorporated
Model: EM7455
Revision: SWI9X30C_02.08.02.00 r5428 CARMD-EV-FRMWR2 2016/01/06 2
Kind regards,
Matthew