Unable to change HL7548 PDP activation state for CID

Hi,

I cannot activate the PDP connection using CGACT for any CID. the error is
ModemAssistant -c at+cgact=1,1
+CME ERROR: operation not supported

ModemAssistant -c at+cgact=2,1

+CME ERROR: operation not allowed

ModemAssistant -c at+cgact=3,1

+CME ERROR: operation not allowed

Thanks,
Suhail

Have you set the APN by at+cgdcont

ModemAssistant -c at+cgdcont?
Jan 28 10:12:07 ModemAssistant: AT< OK

+CGDCONT: 1,“IP”,“default2”,“0.0.0.0”,0,0,0,0,0,0
+CGDCONT: 2,“IPV4V6”,“10552.mcs”,"",0,0,0,0,0,0
+CGDCONT: 3,“IPV4V6”,“default1 “,””,0,0,0,0,0,0
+CGDCONT: 4,“IPV4V6”,“default1 “,””,0,0,0,0,0,0
+CGDCONT: 5,“IPV4V6”,“default1 “,””,0,0,0,0,0,0
+CGDCONT: 6,“IPV4V6”,“default1 “,””,0,0,0,0,0,0
+CGDCONT: 7,“IPV4V6”,“default1 “,””,0,0,0,0,0,0
+CGDCONT: 8,“IPV4V6”,“default1 “,””,0,0,0,0,0,0
+CGDCONT: 9,“IPV4V6”,“default1 “,””,0,0,0,0,0,0
+CGDCONT: 10,“IPV4V6”,“default1 “,””,0,0,0,0,0,0
+CGDCONT: 11,“IPV4V6”,“default1 “,””,0,0,0,0,0,0
OK

Using CID 1 for PDP connection

Hi @suhail.shadab

I think it should be activated successfully. Could you please help to send below commands?

  • AT+CCID or AT+ICCID
  • AT+CPIN?
  • AT+CREG?
  • AT+CGREG?
  • AT+CEREG?
  • ATI9

According to the response of these commands, we will have more information about the issue you faced.

Thanks Donald,

it is not activated, please find the required information.

ModemAssistant -c at+cgact?

Jan 28 10:55:16 ModemAssistant: AT< OK

+CGACT: 1,0
+CGACT: 2,0
+CGACT: 3,0
+CGACT: 4,0
+CGACT: 5,0
+CGACT: 6,0
+CGACT: 7,0
+CGACT: 8,0
+CGACT: 9,0
+CGACT: 10,0
+CGACT: 11,0
OK

ModemAssistant -c at+ccid
+CCID: 89860000502000180722
OK

ModemAssistant -c at+cpin?
+CPIN: READY
OK

ModemAssistant -c at+creg?

+CREG: 2,3
OK

ModemAssistant -c at+cgreg?

+CGREG: 2,3
OK

ModemAssistant -c at+cereg?

+CEREG: 2,3
OK

ModemAssistant -c ati9
RHL75xx.A.2.93.151600.201802201800.x7160_1
HL7548
HL75xx.A.2.93
x7160
FUSED
2018-06-13 17:22:55
r12350
OK

Thanks,
Suhail

Seems it cannot register network
+CREG: 2,3

This is what we are debugging, the device is not connecting to network whereas other devices are getting connected

Thanks!!

Then this is not PDP activation problem, but simply registration problem…
Maybe sim card has problem?