Four of our RC7611 modems have stopped working. They will no longer power on, they do not enumerate over USB. These units have only been used for 4-8 weeks. We tried booting into emergency mode and running firmware recovery, but that failed. It is our assumption the firmware on modules have become permanently corrupted.
How likely is this due to EFS crash due to sudden power loss? Or a different issue? Is there any way to recover the modules?
I saw in RC7611 firmware release 10.0 there is a new command AT+WESHDOWN for emergency shutdown. However, I just took some measurements, it takes about 500ms from when the AT command is sent to when VGPIO starts falling. Modem modules from other vendors have much faster <50ms fast shutdown.
Can you please advise? Is there any feature for faster shutdown?