Newbie question ls300 firmware update

We have a large number of ls300’s out there and last wednesday they all started to munch on their data allowance, we had network provider data alarms every hour . It has as far as i can see now ceased, When I check the logs it looks like a firmware update has happened , the firmware package is roughly 30mb, what will the ls300 do if there is insufficient data to download the package? keep trying ?

Hi,
The first, you need to stop upgrade fw job on ALMS server.
And then please try to reboot device 2 times.
If the upgrading still keep trying, the only way is “Reset to Factory Default”. But be carefull, make sure that you save template before reseting.
Hope it can help.

Thanks,

Thank you for your help