Newbie question ls300 firmware update

We have a large number of ls300’s out there and last wednesday they all started to munch on their data allowance, we had network provider data alarms every hour . It has as far as i can see now ceased, When I check the logs it looks like a firmware update has happened , the firmware package is roughly 30mb, what will the ls300 do if there is insufficient data to download the package? keep trying ?

Hi,
The first, you need to stop upgrade fw job on ALMS server.
And then please try to reboot device 2 times.
If the upgrading still keep trying, the only way is “Reset to Factory Default”. But be carefull, make sure that you save template before reseting.
Hope it can help.

Thanks,

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Thank you for your help