greetings, I am looking for help updating the firmware on hundreds of MC7430 modems we have. I would like to confirm the process as the windows update tool we have just downloaded and run has bricked our first device and I do not want to repeat the process. The current version on our devices is SW…

False alarm, the problem wasn’t the modem but the dev-board I was using. It has power issues and worked by chance when I did the update but afterwards crapped out. On a different board the modem booted fine and the update was applied.

Good afternoon. I have a similar problem. After trying to update with an .exe file, the modem has no information about the current firmware version and two unidentified Qualcomm™ Snapdragon™ X7 LTE DW5819 devices appeared in the Win 10 Device Manager. The modem sees the SIM card, but does not connec…

Do you have modem port in device manager?

If you are talking about Com, then no. Only Com from the motherboard. [img-2024-04-14-15-06-47] [img-2024-04-14-15-09-27]

Seems the usb driver has not been installed

The driver is installed. It looks like the modem is in some other mode. [img-2024-04-14-20-23-43]

how about installing the DW5819 driver

[image] jyijyi: DW5819 driver I tried to install but it won’t install, error code 10. [img-2024-04-14-21-10-43]

I don’t have Linux at hand, but I have Mikrotik, which shows this: [img-2024-04-15-16-27-25]

MC7430 firmware update

IoT Modules MC/EM Series

roman_kamensky April 15, 2024, 5:08pm 35

Why Dell, it’s Sierra?

Can't get my Modem out of Low Power Mode

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MC7430 firmware update

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