Hi!
I’m dealing with an error in one of our customers in Brazil.
When our equipment tries to connect to the APN, it is getting the following error:
+CEER: “SM deactivation”,187,“Last PDN disconnection not allowed”
Bellow I’m sharing the transaction log:
+WDSI: 0
+SIM: 1
+KSUP: 0
+PBREADY
ATE1no echo
ATE1
OK
ATE1
OK
ATE1
OK
Baudrate detected
>
>> Reading modem's info
>
AT+KGSN=3
+KGSN: TD948100410810
OK
AT+KGSN=0
+KGSN: 354940081005372
OK
AT+CGMM
HL7650
OK
AT+CGMI
Sierra Wireless
OK
ATI3
SWIMCB71XX-TIM3.26.00.173700.201709210015.01
OK
Manufacturer of modem: Sierra Wireless
Type of modem: HL7650
Modem firmware version: SWIMCB71XX-TIM3.26.00.173700.201709210015.01
IMEI: 354940081005372
Serial number: TD948100410810
Modem Baudrate: 1843200
>
>> Reading SIM's info
>
AT+CIMI
724102191322607
OK
AT+CCID
+CCID: 89551094160131534781
OK
AT+CPIN?
+CPIN: READY
OK
AT+CNUM
+CNUM: "","+5511937770987",145
OK
SIM's MCC: 724
SIM's MNC: 10
SIM's CCID: 89551094160131534781
SIM's CIMI: 724102191322607
SIM's PIN: READY
>
>> Basic configuration of the modem
>
ATE1
OK
ATE1
OK
ATE1
OK
ATZ
OK
AT+KSLEEP=2
OK
AT&D0
OK
AT&K3
OK
AT+CPMS="ME","ME","ME"
+CPMS: 1,32,1,32,1,32
OK
AT+CMGF=1
OK
AT+CMEE=1
OK
AT+KSREP=1
OK
AT+KAAT=1
OK
AT+WMANTSEL?
+WMANTSEL: 00
OK
AT+CGREG=1
OK
AT+CNMI=2,1,0,0,0
OK
AT+COPS=3,2
OK
AT+COPS?
+COPS: 0
OK
AT+WDSI=1023
OK
AT&W
OK
>
>> Starting bearer and testing APN
>
AT+CGDCONT=1,"IPV4V6","kiteiot.vivo.com.br"
OK
AT+CFUN=1,1
OK
> Waiting for complete initialization of the modem (+PBREADY)
+CGREG: 0
+CGREG: 2
+WDSI: 0
+CGREG: 1
+SIM: 1
+KSUP: 0
+PBREADY
AT+WDSS=1,0
OK
AT+CGACT?
+CGACT: 1,1
OK
AT+CGACT=0,1
OK
AT+CGDCONT=1,"IPV4V6","kiteiot.vivo.com.br"
OK
AT+KCNXCFG=1,"GPRS","kiteiot.vivo.com.br","",""
OK
AT+CSQ
+CSQ: 12,2
OK
AT+COPS?
+COPS: 0,2,"72406",7
OK
AT+KBND?
+KBND: 00001000
OK
AT+WDSS?
+WDSS: 0,"vivo.com.br",,1
+WDSS: 1,0
OK
AT+KCNXTIMER=1,30,3
OK
AT+KCNXUP=1
OK
+KCNX_IND: 1,4,1
AT+CEER
+CEER: "SM deactivation",187,"Last PDN disconnection not allowed"
OK
