help seriously dropped in the deep end Q2686 modems


#1

I have 150 modems in remote monitoring locations
I am trying to point these modems to a different dashboard but currently am unable to get into the modems to
change any settings
I have a modem on my desk and have a USB connector attached to it
what program should I be using to talk to the modems
the original developer of this product has died and so can not help me in any way
is there likely to be a password if I can talk to the modems
on the q2686 modem is there a mail client so I can send images to an FTP or mail client

any help would be gratefully received as this is not my field and a lot depends on this


#2

It should enumerated as virtual serial port or modem device on Windows, if it does, please try to communicate with it using Developer Studio or terminal application (e.g. hyper terminal).
http://developer.sierrawireless.com/en/Resources/Resources/AirPrime/Software/Open%20AT%20Application%20Framework.aspx
There are chance that the USB port was not yet enabled, in that case you need to use serial cable and communicate via UART1 interface. Use AT+WMFM to enable USB if needed, please refer to AT command guide for details.

Believe you use Q2686 as standalone without host CPU/MCU, if that’s the case, please check the sample application “SMTP” and “ftp_put” comes with developer studio which is a good start.

Good luck.