EM7565 stuck in factory mode

Hello,

During a long night, I executed AT commands on my EM7565 to make some tests. The initial config was the following:

ATI
Manufacturer: Sierra Wireless, Incorporated
Model: EM7565
Revision: SWI9X50C_01.08.04.00 dbb5d0 jenkins 2018/08/21 21:40:11
IMEI: <redacted>
IMEI SV:  8
FSN: <redacted>
+GCAP: +CGSM

To revert my changes, I performed an AT!RMARESET=0 instead of an AT!RMARESET=1 (late at night…). Since that, the card IMEI changed and I can’t see the provision image in RMARESET anymore…

ATI
Manufacturer: Sierra Wireless, Incorporated
Model: EM7565
Revision: SWI9X50C_01.08.04.00 dbb5d0 jenkins 2018/08/21 21:40:11
IMEI: 001027009999999
IMEI SV:  8
FSN: <redacted>
+GCAP: +CGSM,+DS,+ES


AT!RMARESET?
!RMARESET:
0 Factory


OK

Do you know can I rollback to the SKU image?

Best regards,
zapok

Hi zapok,

First, please download and try to reflash your firmware at the link below:
https://source.sierrawireless.com/resources/airprime/minicard/75xx/airprime-em_mc75xx-approved-fw-packages/#sthash.8HuNFoSm.dpbs

If the issue is not resolved, try AT!RMARESET=1

Thanks,

Hi @jerdung!

Reflashed my firmware and nothing changed…
When I tried to execute AT!RMARESET=1, returned me an error, as before:

AT!RMARESET=1
!RMARESET: DEVICE REBOOT REQUIRED

Items Restored:  0
Items Deleted:   0
Items Defaulted: 0

ERROR

Any idea? :confused:

Many thanks for your help!