Good afternoon. My name is Max, I represent the company Navoi Gold. Our company has test-purchased 2 LTE modules EM 7411 for use in industrial computers Ruggon MT7000 and VulcanX. The software for these devices is installed, the network of the mobile operator Ucell Uzbekistan is determined correctly, but the connection is not established. I ask you to assist in solving this problem. If the experience is successful, our company plans to purchase a large batch of these modules. Also, if necessary, we are ready to involve specialists of the mobile operator in solving this issue.
is the host platform running linux?
If yes, did you install the MBPL USB driver?
https://source.sierrawireless.com/resources/airprime/software/mbpl/mbpl-software-latest/#sthash.ZXRwiiKx.dpbs
What did you see in dmesg when connected the module to the host platform?
Also please paste the following AT command response:
ati3
at!impref?
at!entercnd="A710"
at!image?
at!selrat?
aT!gstatus?
AT+cpin?
AT!uims?
AT+cfun?
AT!band?
AT+CGDCONT?
no, the platform works on windows 10
please paste the following AT command response:
ati3
at!impref?
at!entercnd="A710"
at!image?
at!selrat?
aT!gstatus?
AT+cpin?
AT!uims?
AT+cfun?
AT!band?
AT+CGDCONT?
Now I will connect a specialist of the mobile operator to the topic. The device is currently with them.
Hi,
please explain to me how to connect to EM7411. OS is Windows 10. We have SIM issue.
did you set MBIM interface in AT!USBCOMP?
If yes, the connection should be automatically established.
Mr. jyijyi! good afternoon, I’m the only one who doesn’t understand how to use the MBIM interface if I only have a tablet and a charger. can you please tell me how to run MBIM. I am grateful in advance
please paste the following AT command response:
ati3
at!impref?
at!entercnd="A710"
at!image?
at!selrat?
aT!gstatus?
AT+cpin?
AT!uims?
AT+cfun?
AT!band?
AT+CGDCONT?
I think similar actions can be implemented in the putty utility
Colleagues can’t send AT commands
why?
do you see modem port in device manager?
then can you use tera term to open the modem port to type AT command?
It seems to have turned out, except for this at!entercnd=“A710”, maybe I’m typing incorrectly
How about this?
at!entercnd=“A710”
At!usbcomp?
At!usbcomp=?
How about this?
at!entercnd=“A710”
At!usbcomp?
At!usbcomp=?