BC127 - Skype - Answer call

[er1c]

Hi !

I have a problem for pick-up and hang-up skype calls using Melody 6.1.5.

Could you please advice if you already notice this kind of issue ?

Cheers,
Eric

[mlw]

@er1c,

You are going to need to describe your scenario with a little more detail.

Regards

Matt

[er1c]

Hi @mlw

Please find more details on this issue.

OS : Windows 10 x64 Build 17134
Skype : Skype 8.41.0.54

1. Skype application is open as shown in the below picture
   

   
   
   As you can see there is a call banner with incoming call.
   But the logs (on Melody 6.1.5) show only the following :

   AT 13 12
   +BVRA: 1
   SCO_OPEN 13

Then I am not able to answer the call since I didn’t receive any CALL_INCOMING notification.

2. Skype window in minimized and incoming call is notify as shown in the below picture
   
   

Here is the logs :

AT 13 14 
+CIEV: 3,1 
CALL_INCOMING HFP 13 
AT 13 8 
RING 
AT 13 8 
RING 

Then I have the standard behavior : CALL 13 ANSWER > CALL_ACTIVE HFP 13 > SCO_OPEN 13

Can you help on this issue please ?

Cheers,
Eric

Remark : same problem occurs with Skype for Business

[er1c]

Hi,

Can I help to resolve this by making any others tests ?

Cheers,
Eric

[booms1]

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