Q2687RD VPN Problem

Legacy Legacy AirPrime modules
1

Hello everyone,

we are experiencing problems with a batch of the Q2687RD modems running 7.46 FW

We have configure it to work as an Ethernet gateway via an open at application using the following code.

  wip_netInitOpts(
              WIP_NET_OPT_IP_FORWARD, TRUE,

WIP_NET_OPT_END);

With 7.45 FW it’s been working fine.
But in our latest shipment to a new customer the modem (gateway) fails to download files (http or ftp) larger than 55kb when connecting to gprs through a VPN.
When we switch the gprs connection to public internet then the problem cease to exists.
When we use a modem from other manufactures the problem also cease to exist.
The gsm/gprs provider assures us that the problem is caused by the modem.

Any help would be highly appreciated.

Thanks!

2

Hi,
Did you try with latest FW version 7.52?

Regards,
Alex

3

Are we able to upgrade it over-the-air?

Thanks

4

The app has been recompiled under FW 7.52, but the problem still persists. Please advise. Thx.