I am trying to connect an LS300 to my Airvantage account. I have upgraded the ALEOS firmware to the latest version (4.4.4) and the internet connection on the device is working fine but I cannot sync to my Airvantage account. I tried rebooting and resetting with no success.
The ALMS service on the gateway is pointing to eu.airvantage.net/start. Am I pointing to the right datacenter? Everything else seems to be working fine and I was able to send data to airvantage from my mobile phone using the AV app.
Is there a different url for the EU datacenter?