Please help me, EM7455 no service affter update FW


#1

I have EM7455 with GPS and it work good in my laptop dell precision 7520. I’ve updated firmware SWI9X30C_02.24.05.06_GENERIC_002.026_000 download in sierrawireless.com. but after finish the message “Configuring mobile broadband device” and a progress from 0% to 100%, every time the laptop goes out of standby or is rebooted. please help me. (Carrie is Viettel in Vietnam)


#2

help me…
netsh mbn sh cap int=*
Device type : This is a remote device
Cellular class : GSM
Voice class : No voice
Sim class : SIM is removable
Data class : UMTS, HSDPA, HSUPA, LTE
GSM band class : Unknown
SMS capability : PDU receive, PDU send
Control capability : Manual network selection is allowed
USSD support available
Device Id : 359***********
Manufacturer : Sierra Wireless, Incorporated
Model : DW5811e SnapdragonT X7 LTE
Firmware Information : SWI9X30C_02.24.05.06
Maximum activation contexts : 8