Hello, My name is Mike. Please bear with me i am new at this and desperately need assistance. I have a CF-31 Toughbook with an MC7750 Verizon aircard. Up until a few days ago I cannot get this thing to connect to 4G anymore. I am also using Aircard Watcher as opposed to VZW Manager.
I have uninstalled and reinstalled drivers, reinstalled AirCard Watcher, even installed the VZW manager from the panasonic site and the one on the Verizon website. I have other devices that are all connected to Verizon 4G and spoke with Verizon already. I know its not a network issue. It was working perfectly fine with AirCard watcher. Even downloading the VZW Software still shows a 3G connection.
My County 911 center installed a NetMotion VPN Client and Public Safety software. It was even working fine with that. I turned off the VPN, killed services, etc still no changes. I even did a system restore and went back a few days prior to those software installations. Even removed the card after uninstalling all drivers and software and starting over… Still no difference. Stuck at 3G speeds.
I have read in quite a few posts that this card has a lot of issues when it comes to 4G. I even read on one post that its a known issue that if the signal drops to 3G it cannot reconnect to 4G for some reason. I hope there is someone out there that can help that has seen this issue in the past
Current Firmware is: 03.05.10.13
Current Driver package: 13.4.1050.41 (downloaded from Panasonic)
OS: Win 7 64 Bit