HL7800 Registration denied with Rogers SIM cards

IoT Modules HL78
1

Hi,

I’m currently using an HL7800 on a Pinnacle 100 from Ezurio. I have an issue using LTE-M SIM cards from Rogers. The registration is always denied. I tried both Truphone and FloLive cards that normally comes with Pinnacle 100 devices and both of them are working and register properly.

Do you have any hints of what I could check to resolve this issue?

Thanks,

2

what are the return of the following?


AT+Cpin?
AT+KSIMSEL?
ati3
at+ksrat?
AT+KBNDCFG?
at+cgdcont?

Did you compare the APN with the working devices?

BTW, you can also see here:

3

Hi,

I’ll check this post since it looks exactly like my case.
I’m currently talking with Rogers and found that the coverage is very spotty in my location and pretty sure it my be related with my problem.

I’ll let you know the result in this post.

Thanks,

4

Hi,

We were finally able to find the issue. The Rogers coverage is not sufficient in our location.

Thanks,

Alexandre