Hello.
Some of our devices running HL7800 are having troubles connecting. It runs the same SIMs and configs as other devices, but for some reason sometimes the registration is denied with a seemingly weird cause? Attaching the CEREG log of a power cycle:
11729 -
11730 - +CEREG: 2
11738 - AT+CEREG=5
11741 -
11742 - OK
11748 - AT+CEREG?
11750 -
11751 - +CEREG: 5,2
11751 -
11751 - OK
11794 -
11795 - +SIM: 0
12759 - AT+CEREG?
12762 -
12763 - +CEREG: 5,2
12763 -
12763 - OK
13513 -
13514 - +CEREG: 0
13523 -
13524 - +CEREG: 2
13769 - AT+CEREG?
13772 -
13773 - +CEREG: 5,2
13773 -
13773 - OK
14780 - AT+CEREG?
14782 -
14783 - +CEREG: 5,2
14783 -
14784 - OK
15790 - AT+CEREG?
15792 -
15793 - +CEREG: 5,2
15794 -
15794 - OK
16801 - AT+CEREG?
16803 -
16804 - +CEREG: 5,2
16804 -
16804 - OK
17811 - AT+CEREG?
17813 -
17814 - +CEREG: 5,2
17814 -
17815 - OK
18822 - AT+CEREG?
18824 -
18825 - +CEREG: 5,2
18825 -
18826 - OK
19832 - AT+CEREG?
19834 -
19836 - +CEREG: 5,2
19836 -
19836 - OK
20843 - AT+CEREG?
20845 -
20846 - +CEREG: 5,2
20846 -
20846 - OK
21853 - AT+CEREG?
21853 -
21856 - +CEREG: 5,2
21856 -
21856 - OK
22198 -
22199 - +CEREG: 0
22221 -
22222 - +CEREG: 0
22864 - AT+CEREG?
22866 -
22867 - +CEREG: 5,0
22868 -
22868 - OK
23874 - AT+CEREG?
23874 -
23877 - +CEREG: 5,0
23878 -
23878 - OK
24885 - AT+CEREG?
24887 -
24888 - +CEREG: 5,0
24888 -
24888 - OK
25896 - AT+CEREG?
25896 -
25898 - +CEREG: 5,0
25898 -
25898 - OK
26906 - AT+CEREG?
26908 -
26909 - +CEREG: 5,0
26909 -
26910 - OK
27917 - AT+CEREG?
27917 -
27919 - +CEREG: 5,0
27919 -
27919 - OK
28927 - AT+CEREG?
28929 -
28930 - +CEREG: 5,0
28930 -
28931 - OK
29938 - AT+CEREG?
29938 -
29940 - +CEREG: 5,0
29940 -
29940 - OK
30948 - AT+CEREG?
30950 -
30951 - +CEREG: 5,0
30951 -
30952 - OK
31959 - AT+CEREG?
31961 -
31962 - +CEREG: 5,0
31962 -
31962 - OK
32201 -
32202 - +CEREG: 2
32969 - AT+CEREG?
32972 -
32973 - +CEREG: 5,2
32973 -
32973 - OK
33980 - AT+CEREG?
33982 -
33983 - +CEREG: 5,2
33983 -
33983 - OK
34990 - AT+CEREG?
34992 -
34993 - +CEREG: 5,2
34993 -
34993 - OK
36001 - AT+CEREG?
36003 -
36004 - +CEREG: 5,2
36004 -
36005 - OK
37011 - AT+CEREG?
37014 -
37015 - +CEREG: 5,2
37015 -
37015 - OK
38022 - AT+CEREG?
38024 -
38025 - +CEREG: 5,2
38025 -
38026 - OK
39032 - AT+CEREG?
39032 -
39035 - +CEREG: 5,2
39036 -
39036 - OK
40043 - AT+CEREG?
40045 -
40046 - +CEREG: 5,2
40046 -
40047 - OK
41053 - AT+CEREG?
41056 -
41057 - +CEREG: 5,2
41057 -
41057 - OK
42064 - AT+CEREG?
42066 -
42067 - +CEREG: 5,2
42067 -
42068 - OK
43075 - AT+CEREG?
43077 -
43078 - +CEREG: 5,2
43078 -
43078 - OK
44085 - AT+CEREG?
44087 -
44088 - +CEREG: 5,2
44088 -
44089 - OK
44757 -
44758 - +CEREG: 3,,,,0,0
44781 -
44782 - +CEREG: 3,,,,0,0
45096 - AT+CEREG?
45098 -
45099 - +CEREG: 5,3,,,,0,0
45099 -
45099 - OK
46106 - AT+CEREG?
46108 -
46109 - +CEREG: 5,3,,,,0,0
46109 -
46109 - OK
47117 - AT+CEREG?
47117 -
47119 - +CEREG: 5,3,,,,0,0
47119 -
47121 - OK
48127 - AT+CEREG?
48129 -
48130 - +CEREG: 5,3,,,,0,0
48130 -
48130 - OK
49138 - AT+CEREG?
49140 -
49141 - +CEREG: 5,3,,,,0,0
49142 -
49142 - OK
50148 - AT+CEREG?
50150 -
50151 - +CEREG: 5,3,,,,0,0
50151 -
50151 - OK
51159 - AT+CEREG?
51161 -
51162 - +CEREG: 5,3,,,,0,0
51162 -
51162 - OK
52169 - AT+CEREG?
52169 -
52172 - +CEREG: 5,3,,,,0,0
52172 -
52174 - OK
53180 - AT+CEREG?
53182 -
53183 - +CEREG: 5,3,,,,0,0
53183 -
53183 - OK
54190 - AT+CEREG?
54190 -
54193 - +CEREG: 5,3,,,,0,0
54193 -
54195 - OK
54760 -
54761 - +CEREG: 2
55201 - AT+CEREG?
55203 -
55204 - +CEREG: 5,2
55204 -
55204 - OK
56211 - AT+CEREG?
56214 -
56215 - +CEREG: 5,2
56215 -
56215 - OK
57222 - AT+CEREG?
57224 -
57225 - +CEREG: 5,2
57225 -
57226 - OK
58233 - AT+CEREG?
58235 -
58236 - +CEREG: 5,2
58236 -
58236 - OK
59243 - AT+CEREG?
59245 -
59246 - +CEREG: 5,2
59247 -
59247 - OK
60254 - AT+CEREG?
60256 -
60257 - +CEREG: 5,2
60257 -
60257 - OK
61264 - AT+CEREG?
61266 -
61267 - +CEREG: 5,2
61267 -
61268 - OK
62275 - AT+CEREG?
62277 -
62278 - +CEREG: 5,2
62278 -
62278 - OK
63285 - AT+CEREG?
63287 -
63288 - +CEREG: 5,2
63288 -
63289 - OK
63476 -
63477 - +CEREG: 3,,,,0,0
63501 -
63502 - +CEREG: 3,,,,0,0
64296 - AT+CEREG?
64298 -
64299 - +CEREG: 5,3,,,,0,0
64299 -
64299 - OK
65306 - AT+CEREG?
65308 -
65309 - +CEREG: 5,3,,,,0,0
65309 -
65309 - OK
66317 - AT+CEREG?
66319 -
66320 - +CEREG: 5,3,,,,0,0
66320 -
66321 - OK
67327 - AT+CEREG?
67329 -
67331 - +CEREG: 5,3,,,,0,0
67331 -
67332 - OK
68338 - AT+CEREG?
68340 -
68341 - +CEREG: 5,3,,,,0,0
68341 -
68341 - OK
69348 - AT+CEREG?
69350 -
69351 - +CEREG: 5,3,,,,0,0
69351 -
69353 - OK
70359 - AT+CEREG?
70361 -
70362 - +CEREG: 5,3,,,,0,0
70363 -
70363 - OK
71369 - AT+CCLK?
71371 -
71372 - +CCLK: "00/00/00,00:00:00-00"
71372 -
71372 - OK
71380 - AT+COPS?
71381 -
71382 - +COPS: 0
71382 -
71382 - OK
71390 - AT+CSQ
71391 -
71392 - +CSQ: 27,99
71392 -
71392 - OK
71400 - AT+CGPADDR
71400 -
71400 -
71400 - OK
71410 - AT+CEREG=5
71413 -
71413 - OK
71420 - AT+CEREG?
71422 -
71423 - +CEREG: 5,3,,,,0,0
71423 -
71423 - OK
73480 -
73481 - +CEREG: 2
85315 -
85316 - +CEREG: 3,,,,0,0
85340 -
85341 - +CEREG: 3,,,,0,0
86429 - AT
86429 -
86431 - OK
86439 - AT+CPWROFF
86449 -
86450 - OK
86450 -
Does anyone know what is causing this issue? Or at the very least, what the problem with registration is?
I can’t see any differences between this and a working unit. Usually it finally manages to register after a few restarts.