EM7565 wrong USBCOMP Command sent - did i brick it?

IoT Modules MC/EM Series
1

Hello guys,

i have just signed up because of the following problem.

I configured some EM7455 modules to use MBIM in windows10 with the following commands.

  1. AT!ENTERCND=“A710”
  2. AT!USBCOMP=1,1,100D
  3. AT!RESET

Unfortunately i have sent the same command to one EM7565 Module.
The result is my windows pc does no more recognize the module correct.
It says no driver found… i have tried the USBCOMP parameter of the driver installer but it seems also not to work.

When using linux i still get the device listed in lsusb and i do get the nemea and the diagnostic port but i cannot find a port to send AT commands. (/dev/ttyUSB2 is missing)
I have tried this solution but it did not work. It seems like another type of issue.

Is there any solution i can try by myself or did i brick the module :confused:

Any help is very appreciated.
Thanks in advance and best regards, Alex

2

User @westrem had the same issue, and solved it using the hint here: https://forums.whirlpool.net.au/forum-replies.cfm?r=55565685#r55565685

Read my comments there and compare with your lsusb output. Or post it here if you want me to take a look.

IIUC the main difference between the modes is that the MBIM function is using interfaces 0 and 1 and the serial functions just follow on. The default serial driver (qcserial) is not prepared for that. But the option driver is flexible enough to be used for a “rescue”

1 Like
3

Thank you so much for your fast response and the hint to your solution.
It worked exactly like described in the post for me as well.

  • modprobe option
  • echo 1199 9091 > /sys/bus/usb-serial/drivers/option1/new_id
  • and then connect to /dev/ttyUSB0 :slight_smile:

You are awesome!!!
Best regards, Alex

4

I have the same issue, but the hint link do not exist.
Could you upload it again? Or have another Windows, firmware update solution for it.
Thanks in advance and best regards, Ryan

5

Oh, I hate it when that happens. Links should be forever.

Anyway, I believe there wasn’t much more to it than what @ahp posted. The original post is here: https://whrl.pl/Re4XVd

Don’t know howto do that in Windows. Sorry. Maybe the Windows driver setup is able to do it? Possibly with some command line option. Or you could temporarily connect the modem to Linux system, if that is possible. Any somewhat modern Linux with the option driver would do. Like a Raspberry or similar. Or maybe boot a Live Linux distro from a USB stick if the modem is mounted internally in a system which can boot from an external USB device.

1 Like
6

Thank you very much. I try to key-in (at!usbcomp=1,1,100D) through Cent OS terminal. it can repair my LTE AT command on win10.

CentOS
CentOS885×389 25.3 KB

7

Wow. This just happened to me. When I use minicom it won’t connect to Dev/ttyUSB0. I can’t believe I typed that in wrong.

How do you use modprobe to fix it? I know this is an old thread, but any guidance would be greatly appreciated.

8

what did you see in dmesg when you connect the USB cable to the linux PC?
What did you see in device manager in Windows when you connect the USB cable to the Windows PC?

9

On a windows computer I see a yellow flag on the EM7565 device and an error code 28.

On a linux pc, I see alot, I wish I knew what any of this means. Any assistance would be really appreciated.

Thank you for your time…

nick@Nicks-Laptop:~$ dmesg
[ 0.000000] Linux version 5.15.74.2-microsoft-standard-WSL2 (oe-user@oe-host) (x86_64-msft-linux-gcc (GCC) 9.3.0, GNU ld (GNU Binutils) 2.34.0.20200220) #1 SMP Wed Nov 2 19:50:29 UTC 2022
[ 0.000000] Command line: initrd=\initrd.img WSL_ROOT_INIT=1 panic=-1 nr_cpus=16 swiotlb=force console=hvc0 debug pty.legacy_count=0
[ 0.000000] KERNEL supported cpus:
[ 0.000000] Intel GenuineIntel
[ 0.000000] AMD AuthenticAMD
[ 0.000000] Centaur CentaurHauls
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x001: ‘x87 floating point registers’
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x002: ‘SSE registers’
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x004: ‘AVX registers’
[ 0.000000] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
[ 0.000000] x86/fpu: Enabled xstate features 0x7, context size is 832 bytes, using ‘compacted’ format.
[ 0.000000] signal: max sigframe size: 1776
[ 0.000000] BIOS-provided physical RAM map:
[ 0.000000] BIOS-e820: [mem 0x0000000000000000-0x000000000009ffff] usable
[ 0.000000] BIOS-e820: [mem 0x00000000000e0000-0x00000000000e0fff] reserved
[ 0.000000] BIOS-e820: [mem 0x0000000000100000-0x00000000001fffff] ACPI data
[ 0.000000] BIOS-e820: [mem 0x0000000000200000-0x00000000f7ffffff] usable
[ 0.000000] BIOS-e820: [mem 0x0000000100000000-0x00000001fc1fffff] usable
[ 0.000000] NX (Execute Disable) protection: active
[ 0.000000] DMI not present or invalid.
[ 0.000000] Hypervisor detected: Microsoft Hyper-V
[ 0.000000] Hyper-V: privilege flags low 0xae7f, high 0x3b8030, hints 0xa4e24, misc 0xe0bed7b2
[ 0.000000] Hyper-V Host Build:22621-10.0-0-0.819
[ 0.000000] Hyper-V: Nested features: 0x3e0101
[ 0.000000] Hyper-V: LAPIC Timer Frequency: 0x1e8480
[ 0.000000] Hyper-V: Using hypercall for remote TLB flush
[ 0.000000] clocksource: hyperv_clocksource_tsc_page: mask: 0xffffffffffffffff max_cycles: 0x24e6a1710, max_idle_ns: 440795202120 ns
[ 0.000001] tsc: Detected 2688.011 MHz processor
[ 0.000009] e820: update [mem 0x00000000-0x00000fff] usable ==> reserved
[ 0.000011] e820: remove [mem 0x000a0000-0x000fffff] usable
[ 0.000013] last_pfn = 0x1fc200 max_arch_pfn = 0x400000000
[ 0.000033] x86/PAT: Configuration [0-7]: WB WC UC- UC WB WP UC- WT
[ 0.000045] last_pfn = 0xf8000 max_arch_pfn = 0x400000000
[ 0.000054] Using GB pages for direct mapping
[ 0.000323] RAMDISK: [mem 0x03a35000-0x03c0efff]
[ 0.000325] ACPI: Early table checksum verification disabled
[ 0.000337] ACPI: RSDP 0x00000000000E0000 000024 (v02 VRTUAL)
[ 0.000340] ACPI: XSDT 0x0000000000100000 000044 (v01 VRTUAL MICROSFT 00000001 MSFT 00000001)
[ 0.000345] ACPI: FACP 0x0000000000101000 000114 (v06 VRTUAL MICROSFT 00000001 MSFT 00000001)
[ 0.000349] ACPI: DSDT 0x00000000001011B8 01E191 (v02 MSFTVM DSDT01 00000001 MSFT 05000000)
[ 0.000351] ACPI: FACS 0x0000000000101114 000040
[ 0.000357] ACPI: OEM0 0x0000000000101154 000064 (v01 VRTUAL MICROSFT 00000001 MSFT 00000001)
[ 0.000360] ACPI: SRAT 0x000000000011F349 0003B0 (v02 VRTUAL MICROSFT 00000001 MSFT 00000001)
[ 0.000362] ACPI: APIC 0x000000000011F6F9 0000C8 (v04 VRTUAL MICROSFT 00000001 MSFT 00000001)
[ 0.000363] ACPI: Reserving FACP table memory at [mem 0x101000-0x101113]
[ 0.000364] ACPI: Reserving DSDT table memory at [mem 0x1011b8-0x11f348]
[ 0.000365] ACPI: Reserving FACS table memory at [mem 0x101114-0x101153]
[ 0.000366] ACPI: Reserving OEM0 table memory at [mem 0x101154-0x1011b7]
[ 0.000366] ACPI: Reserving SRAT table memory at [mem 0x11f349-0x11f6f8]
[ 0.000367] ACPI: Reserving APIC table memory at [mem 0x11f6f9-0x11f7c0]
[ 0.000568] Zone ranges:
[ 0.000575] DMA [mem 0x0000000000001000-0x0000000000ffffff]
[ 0.000577] DMA32 [mem 0x0000000001000000-0x00000000ffffffff]
[ 0.000579] Normal [mem 0x0000000100000000-0x00000001fc1fffff]
[ 0.000582] Device empty
[ 0.000584] Movable zone start for each node
[ 0.000585] Early memory node ranges
[ 0.000586] node 0: [mem 0x0000000000001000-0x000000000009ffff]
[ 0.000588] node 0: [mem 0x0000000000200000-0x00000000f7ffffff]
[ 0.000589] node 0: [mem 0x0000000100000000-0x00000001fc1fffff]
[ 0.000593] Initmem setup node 0 [mem 0x0000000000001000-0x00000001fc1fffff]
[ 0.000757] On node 0, zone DMA: 1 pages in unavailable ranges
[ 0.000779] On node 0, zone DMA: 352 pages in unavailable ranges
[ 0.011521] On node 0, zone Normal: 15872 pages in unavailable ranges
[ 0.011586] ACPI: LAPIC_NMI (acpi_id[0x01] dfl dfl lint[0x1])
[ 0.012069] IOAPIC[0]: apic_id 16, version 17, address 0xfec00000, GSI 0-23
[ 0.012081] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)
[ 0.012089] ACPI: Using ACPI (MADT) for SMP configuration information
[ 0.012091] TSC deadline timer available
[ 0.012093] smpboot: Allowing 16 CPUs, 0 hotplug CPUs
[ 0.012104] [mem 0xf8000000-0xffffffff] available for PCI devices
[ 0.012107] Booting paravirtualized kernel on Hyper-V
[ 0.012110] clocksource: refined-jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 19112604462750000 ns
[ 0.020542] setup_percpu: NR_CPUS:256 nr_cpumask_bits:256 nr_cpu_ids:16 nr_node_ids:1
[ 0.021607] percpu: Embedded 53 pages/cpu s177496 r8192 d31400 u262144
[ 0.021619] pcpu-alloc: s177496 r8192 d31400 u262144 alloc=1*2097152
[ 0.021624] pcpu-alloc: [0] 00 01 02 03 04 05 06 07 [0] 08 09 10 11 12 13 14 15
[ 0.021653] Hyper-V: PV spinlocks enabled
[ 0.021660] PV qspinlock hash table entries: 256 (order: 0, 4096 bytes, linear)
[ 0.021669] Built 1 zonelists, mobility grouping on. Total pages: 2015485
[ 0.021673] Kernel command line: initrd=\initrd.img WSL_ROOT_INIT=1 panic=-1 nr_cpus=16 swiotlb=force console=hvc0 debug pty.legacy_count=0
[ 0.021773] Unknown kernel command line parameters “WSL_ROOT_INIT=1”, will be passed to user space.
[ 0.023740] Dentry cache hash table entries: 1048576 (order: 11, 8388608 bytes, linear)
[ 0.024631] Inode-cache hash table entries: 524288 (order: 10, 4194304 bytes, linear)
[ 0.024833] mem auto-init: stack:off, heap alloc:off, heap free:off
[ 0.056927] Memory: 4081508K/8192636K available (18452K kernel code, 2627K rwdata, 9756K rodata, 2024K init, 1888K bss, 256660K reserved, 0K cma-reserved)
[ 0.056974] SLUB: HWalign=64, Order=0-3, MinObjects=0, CPUs=16, Nodes=1
[ 0.056981] ftrace: allocating 54569 entries in 214 pages
[ 0.080912] ftrace: allocated 214 pages with 5 groups
[ 0.081388] rcu: Hierarchical RCU implementation.
[ 0.081391] rcu: RCU restricting CPUs from NR_CPUS=256 to nr_cpu_ids=16.
[ 0.081392] Rude variant of Tasks RCU enabled.
[ 0.081393] Tracing variant of Tasks RCU enabled.
[ 0.081394] rcu: RCU calculated value of scheduler-enlistment delay is 10 jiffies.
[ 0.081395] rcu: Adjusting geometry for rcu_fanout_leaf=16, nr_cpu_ids=16
[ 0.085592] Using NULL legacy PIC
[ 0.085595] NR_IRQS: 16640, nr_irqs: 552, preallocated irqs: 0
[ 0.085899] random: crng init done
[ 0.085921] Console: colour dummy device 80x25
[ 0.085929] ACPI: Core revision 20210730
[ 0.086013] Failed to register legacy timer interrupt
[ 0.086013] APIC: Switch to symmetric I/O mode setup
[ 0.087276] x2apic enabled
[ 0.088496] Switched APIC routing to physical x2apic.
[ 0.088511] Hyper-V: Using IPI hypercalls
[ 0.088572] clocksource: tsc-early: mask: 0xffffffffffffffff max_cycles: 0x26bf01197ee, max_idle_ns: 440795313648 ns
[ 0.088579] Calibrating delay loop (skipped), value calculated using timer frequency… 5376.02 BogoMIPS (lpj=26880110)
[ 0.088581] pid_max: default: 32768 minimum: 301
[ 0.088601] LSM: Security Framework initializing
[ 0.088605] landlock: Up and running.
[ 0.088664] Mount-cache hash table entries: 16384 (order: 5, 131072 bytes, linear)
[ 0.088687] Mountpoint-cache hash table entries: 16384 (order: 5, 131072 bytes, linear)
[ 0.088965] x86/cpu: User Mode Instruction Prevention (UMIP) activated
[ 0.088988] Last level iTLB entries: 4KB 0, 2MB 0, 4MB 0
[ 0.088988] Last level dTLB entries: 4KB 0, 2MB 0, 4MB 0, 1GB 0
[ 0.088992] Spectre V1 : Mitigation: usercopy/swapgs barriers and __user pointer sanitization
[ 0.088994] Spectre V2 : Mitigation: Enhanced IBRS
[ 0.088995] Spectre V2 : Spectre v2 / SpectreRSB mitigation: Filling RSB on context switch
[ 0.088996] Spectre V2 : Spectre v2 / PBRSB-eIBRS: Retire a single CALL on VMEXIT
[ 0.088996] RETBleed: Mitigation: Enhanced IBRS
[ 0.088997] Spectre V2 : mitigation: Enabling conditional Indirect Branch Prediction Barrier
[ 0.088999] Speculative Store Bypass: Mitigation: Speculative Store Bypass disabled via prctl and seccomp
[ 0.098575] Freeing SMP alternatives memory: 56K
[ 0.098575] smpboot: CPU0: 12th Gen Intel(R) Core™ i7-12650H (family: 0x6, model: 0x9a, stepping: 0x3)
[ 0.098575] Performance Events: unsupported p6 CPU model 154 no PMU driver, software events only.
[ 0.098575] rcu: Hierarchical SRCU implementation.
[ 0.098575] smp: Bringing up secondary CPUs …
[ 0.098575] x86: Booting SMP configuration:
[ 0.098575] … node #0, CPUs: #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 #11 #12 #13 #14 #15
[ 0.099193] smp: Brought up 1 node, 16 CPUs
[ 0.099197] smpboot: Max logical packages: 1
[ 0.099198] smpboot: Total of 16 processors activated (86016.35 BogoMIPS)
[ 0.103735] node 0 deferred pages initialised in 0ms
[ 0.109458] devtmpfs: initialized
[ 0.109458] x86/mm: Memory block size: 128MB
[ 0.109458] clocksource: jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 19112604462750000 ns
[ 0.109458] futex hash table entries: 4096 (order: 6, 262144 bytes, linear)
[ 0.109552] NET: Registered PF_NETLINK/PF_ROUTE protocol family
[ 0.109640] thermal_sys: Registered thermal governor ‘step_wise’
[ 0.109673] cpuidle: using governor menu
[ 0.109673] ACPI: bus type PCI registered
[ 0.109673] PCI: Fatal: No config space access function found
[ 0.109673] Kprobes globally optimized
[ 0.109673] HugeTLB registered 1.00 GiB page size, pre-allocated 0 pages
[ 0.109673] HugeTLB registered 2.00 MiB page size, pre-allocated 0 pages
[ 0.118621] raid6: skip pq benchmark and using algorithm avx2x4
[ 0.118621] raid6: using avx2x2 recovery algorithm
[ 0.118627] ACPI: Added _OSI(Module Device)
[ 0.118628] ACPI: Added _OSI(Processor Device)
[ 0.118629] ACPI: Added _OSI(3.0 _SCP Extensions)
[ 0.118630] ACPI: Added _OSI(Processor Aggregator Device)
[ 0.118631] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.118631] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.118632] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
[ 0.121430] ACPI: 1 ACPI AML tables successfully acquired and loaded
[ 0.121971] ACPI: Interpreter enabled
[ 0.121973] ACPI: PM: (supports S0 S5)
[ 0.121974] ACPI: Using IOAPIC for interrupt routing
[ 0.121979] PCI: Using host bridge windows from ACPI; if necessary, use “pci=nocrs” and report a bug
[ 0.122079] ACPI: Enabled 2 GPEs in block 00 to 0F
[ 0.122897] iommu: Default domain type: Translated
[ 0.122898] iommu: DMA domain TLB invalidation policy: lazy mode
[ 0.122945] SCSI subsystem initialized
[ 0.122950] ACPI: bus type USB registered
[ 0.122955] usbcore: registered new interface driver usbfs
[ 0.122959] usbcore: registered new interface driver hub
[ 0.122963] usbcore: registered new device driver usb
[ 0.122969] pps_core: LinuxPPS API ver. 1 registered
[ 0.122969] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti <giometti@linux.it>
[ 0.122972] PTP clock support registered
[ 0.128616] hv_vmbus: Vmbus version:5.3
[ 0.128700] PCI: Using ACPI for IRQ routing
[ 0.128702] PCI: System does not support PCI
[ 0.129854] clocksource: Switched to clocksource tsc-early
[ 0.129939] hv_vmbus: Unknown GUID: c376c1c3-d276-48d2-90a9-c04748072c60
[ 0.129980] hv_vmbus: Unknown GUID: 6e382d18-3336-4f4b-acc4-2b7703d4df4a
[ 0.129989] hv_vmbus: Unknown GUID: dde9cbc0-5060-4436-9448-ea1254a5d177
[ 0.130274] hv_vmbus: Unknown GUID: 6e382d18-3336-4f4b-acc4-2b7703d4df4a
[ 0.136610] VFS: Disk quotas dquot_6.6.0
[ 0.136633] VFS: Dquot-cache hash table entries: 512 (order 0, 4096 bytes)
[ 0.136645] FS-Cache: Loaded
[ 0.136675] pnp: PnP ACPI init
[ 0.136887] pnp: PnP ACPI: found 1 devices
[ 0.143159] NET: Registered PF_INET protocol family
[ 0.143391] IP idents hash table entries: 131072 (order: 8, 1048576 bytes, linear)
[ 0.144027] tcp_listen_portaddr_hash hash table entries: 4096 (order: 4, 65536 bytes, linear)
[ 0.144034] Table-perturb hash table entries: 65536 (order: 6, 262144 bytes, linear)
[ 0.144036] TCP established hash table entries: 65536 (order: 7, 524288 bytes, linear)
[ 0.144078] TCP bind hash table entries: 65536 (order: 8, 1048576 bytes, linear)
[ 0.144285] TCP: Hash tables configured (established 65536 bind 65536)
[ 0.144306] UDP hash table entries: 4096 (order: 5, 131072 bytes, linear)
[ 0.144317] UDP-Lite hash table entries: 4096 (order: 5, 131072 bytes, linear)
[ 0.144339] NET: Registered PF_UNIX/PF_LOCAL protocol family
[ 0.144888] RPC: Registered named UNIX socket transport module.
[ 0.144889] RPC: Registered udp transport module.
[ 0.144889] RPC: Registered tcp transport module.
[ 0.144890] RPC: Registered tcp NFSv4.1 backchannel transport module.
[ 0.144892] PCI: CLS 0 bytes, default 64
[ 0.144907] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[ 0.144908] software IO TLB: mapped [mem 0x00000000f4000000-0x00000000f8000000] (64MB)
[ 0.144932] KVM: vmx: using Hyper-V Enlightened VMCS
[ 0.144940] Trying to unpack rootfs image as initramfs…
[ 0.145789] Freeing initrd memory: 1896K
[ 0.374996] kvm: already loaded the other module
[ 0.379268] Initialise system trusted keyrings
[ 0.379489] workingset: timestamp_bits=46 max_order=21 bucket_order=0
[ 0.380152] squashfs: version 4.0 (2009/01/31) Phillip Lougher
[ 0.380384] NFS: Registering the id_resolver key type
[ 0.380389] Key type id_resolver registered
[ 0.380390] Key type id_legacy registered
[ 0.380391] nfs4filelayout_init: NFSv4 File Layout Driver Registering…
[ 0.380393] nfs4flexfilelayout_init: NFSv4 Flexfile Layout Driver Registering…
[ 0.380394] Installing knfsd (copyright (C) 1996 okir@monad.swb.de).
[ 0.381221] Key type cifs.idmap registered
[ 0.381275] fuse: init (API version 7.34)
[ 0.381393] SGI XFS with ACLs, security attributes, realtime, scrub, repair, quota, no debug enabled
[ 0.381861] 9p: Installing v9fs 9p2000 file system support
[ 0.381867] FS-Cache: Netfs ‘9p’ registered for caching
[ 0.381892] FS-Cache: Netfs ‘ceph’ registered for caching
[ 0.381894] ceph: loaded (mds proto 32)
[ 0.387651] NET: Registered PF_ALG protocol family
[ 0.387654] xor: automatically using best checksumming function avx
[ 0.387655] Key type asymmetric registered
[ 0.387656] Asymmetric key parser ‘x509’ registered
[ 0.387674] Block layer SCSI generic (bsg) driver version 0.4 loaded (major 248)
[ 0.388242] hv_vmbus: registering driver hv_pci
[ 0.388547] hv_pci d704b19c-c7fa-4ad2-a2b2-b6063738e53c: PCI VMBus probing: Using version 0x10004
[ 0.389636] hv_pci d704b19c-c7fa-4ad2-a2b2-b6063738e53c: PCI host bridge to bus c7fa:00
[ 0.389639] pci_bus c7fa:00: root bus resource [mem 0x9ffe00000-0x9ffe02fff window]
[ 0.389641] pci_bus c7fa:00: No busn resource found for root bus, will use [bus 00-ff]
[ 0.390107] pci c7fa:00:00.0: [1af4:1043] type 00 class 0x010000
[ 0.390699] pci c7fa:00:00.0: reg 0x10: [mem 0x9ffe00000-0x9ffe00fff 64bit]
[ 0.391058] pci c7fa:00:00.0: reg 0x18: [mem 0x9ffe01000-0x9ffe01fff 64bit]
[ 0.391523] pci c7fa:00:00.0: reg 0x20: [mem 0x9ffe02000-0x9ffe02fff 64bit]
[ 0.393166] pci_bus c7fa:00: busn_res: [bus 00-ff] end is updated to 00
[ 0.393171] pci c7fa:00:00.0: BAR 0: assigned [mem 0x9ffe00000-0x9ffe00fff 64bit]
[ 0.393457] pci c7fa:00:00.0: BAR 2: assigned [mem 0x9ffe01000-0x9ffe01fff 64bit]
[ 0.393721] pci c7fa:00:00.0: BAR 4: assigned [mem 0x9ffe02000-0x9ffe02fff 64bit]
[ 0.394678] hv_pci b850c9cf-133a-4ba2-8b4f-45c1be8a156a: PCI VMBus probing: Using version 0x10004
[ 0.395883] hv_pci b850c9cf-133a-4ba2-8b4f-45c1be8a156a: PCI host bridge to bus 133a:00
[ 0.395885] pci_bus 133a:00: No busn resource found for root bus, will use [bus 00-ff]
[ 0.396046] pci 133a:00:00.0: [1414:008e] type 00 class 0x030200
[ 0.398070] pci_bus 133a:00: busn_res: [bus 00-ff] end is updated to 00
[ 0.399248] hv_pci 3787f2c0-8a82-4a5b-96d5-e8d698bbe306: PCI VMBus probing: Using version 0x10004
[ 0.401137] hv_pci 3787f2c0-8a82-4a5b-96d5-e8d698bbe306: PCI host bridge to bus 8a82:00
[ 0.401140] pci_bus 8a82:00: No busn resource found for root bus, will use [bus 00-ff]
[ 0.401384] pci 8a82:00:00.0: [1414:008e] type 00 class 0x030200
[ 0.403512] pci_bus 8a82:00: busn_res: [bus 00-ff] end is updated to 00
[ 0.404691] hv_pci 2295afad-ebea-44f6-b06c-b9fd0711c2fa: PCI VMBus probing: Using version 0x10004
[ 0.406142] hv_pci 2295afad-ebea-44f6-b06c-b9fd0711c2fa: PCI host bridge to bus ebea:00
[ 0.406144] pci_bus ebea:00: root bus resource [mem 0x9ffe04000-0x9ffe06fff window]
[ 0.406146] pci_bus ebea:00: No busn resource found for root bus, will use [bus 00-ff]
[ 0.406738] pci ebea:00:00.0: [1af4:1049] type 00 class 0x010000
[ 0.407473] pci ebea:00:00.0: reg 0x10: [mem 0x9ffe04000-0x9ffe04fff 64bit]
[ 0.407892] pci ebea:00:00.0: reg 0x18: [mem 0x9ffe05000-0x9ffe05fff 64bit]
[ 0.408360] pci ebea:00:00.0: reg 0x20: [mem 0x9ffe06000-0x9ffe06fff 64bit]
[ 0.410222] pci_bus ebea:00: busn_res: [bus 00-ff] end is updated to 00
[ 0.410225] pci ebea:00:00.0: BAR 0: assigned [mem 0x9ffe04000-0x9ffe04fff 64bit]
[ 0.410476] pci ebea:00:00.0: BAR 2: assigned [mem 0x9ffe05000-0x9ffe05fff 64bit]
[ 0.410745] pci ebea:00:00.0: BAR 4: assigned [mem 0x9ffe06000-0x9ffe06fff 64bit]
[ 0.411170] ACPI: AC: AC Adapter [AC1] (off-line)
[ 0.411872] ACPI: battery: Slot [BAT1] (battery present)
[ 0.415800] Serial: 8250/16550 driver, 4 ports, IRQ sharing disabled
[ 0.443660] Non-volatile memory driver v1.3
[ 0.444144] [drm] Initialized vgem 1.0.0 20120112 for vgem on minor 0
[ 0.446730] printk: console [hvc0] enabled
[ 0.453102] brd: module loaded
[ 0.455880] loop: module loaded
[ 0.456611] hv_vmbus: registering driver hv_storvsc
[ 0.457517] wireguard: WireGuard 1.0.0 loaded. See www.wireguard.com for information.
[ 0.458007] wireguard: Copyright (C) 2015-2019 Jason A. Donenfeld <Jason@zx2c4.com>. All Rights Reserved.
[ 0.459184] scsi host0: storvsc_host_t
[ 0.459258] tun: Universal TUN/TAP device driver, 1.6
[ 0.460145] PPP generic driver version 2.4.2
[ 0.460865] PPP BSD Compression module registered
[ 0.461261] PPP Deflate Compression module registered
[ 0.461594] PPP MPPE Compression module registered
[ 0.462022] NET: Registered PF_PPPOX protocol family
[ 0.462338] usbcore: registered new interface driver cdc_ether
[ 0.462652] usbcore: registered new interface driver cdc_ncm
[ 0.463283] usbcore: registered new interface driver r8153_ecm
[ 0.463647] hv_vmbus: registering driver hv_netvsc
[ 0.464074] VFIO - User Level meta-driver version: 0.3
[ 0.464904] usbcore: registered new interface driver cdc_acm
[ 0.466103] cdc_acm: USB Abstract Control Model driver for USB modems and ISDN adapters
[ 0.466893] usbcore: registered new interface driver ch341
[ 0.467701] usbserial: USB Serial support registered for ch341-uart
[ 0.468288] usbcore: registered new interface driver cp210x
[ 0.468845] usbserial: USB Serial support registered for cp210x
[ 0.469245] usbcore: registered new interface driver ftdi_sio
[ 0.469627] usbserial: USB Serial support registered for FTDI USB Serial Device
[ 0.470509] vhci_hcd vhci_hcd.0: USB/IP Virtual Host Controller
[ 0.471125] vhci_hcd vhci_hcd.0: new USB bus registered, assigned bus number 1
[ 0.471839] vhci_hcd: created sysfs vhci_hcd.0
[ 0.472510] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.15
[ 0.473012] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.473501] usb usb1: Product: USB/IP Virtual Host Controller
[ 0.474065] usb usb1: Manufacturer: Linux 5.15.74.2-microsoft-standard-WSL2 vhci_hcd
[ 0.474520] usb usb1: SerialNumber: vhci_hcd.0
[ 0.474967] hub 1-0:1.0: USB hub found
[ 0.475249] hub 1-0:1.0: 8 ports detected
[ 0.475793] vhci_hcd vhci_hcd.0: USB/IP Virtual Host Controller
[ 0.476244] vhci_hcd vhci_hcd.0: new USB bus registered, assigned bus number 2
[ 0.476861] usb usb2: We don’t know the algorithms for LPM for this host, disabling LPM.
[ 0.477511] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.15
[ 0.478018] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.478471] usb usb2: Product: USB/IP Virtual Host Controller
[ 0.478872] usb usb2: Manufacturer: Linux 5.15.74.2-microsoft-standard-WSL2 vhci_hcd
[ 0.479336] usb usb2: SerialNumber: vhci_hcd.0
[ 0.479743] hub 2-0:1.0: USB hub found
[ 0.480014] hub 2-0:1.0: 8 ports detected
[ 0.480785] hv_vmbus: registering driver hyperv_keyboard
[ 0.481337] rtc_cmos 00:00: RTC can wake from S4
[ 0.483146] rtc_cmos 00:00: registered as rtc0
[ 0.484330] rtc_cmos 00:00: setting system clock to 2022-11-23T00:34:58 UTC (1669163698)
[ 0.484921] rtc_cmos 00:00: alarms up to one month, 114 bytes nvram
[ 0.485566] device-mapper: ioctl: 4.45.0-ioctl (2021-03-22) initialised: dm-devel@redhat.com
[ 0.486567] device-mapper: raid: Loading target version 1.15.1
[ 0.487234] usbcore: registered new interface driver usbhid
[ 0.487626] usbhid: USB HID core driver
[ 0.487970] hv_utils: Registering HyperV Utility Driver
[ 0.488329] hv_vmbus: registering driver hv_utils
[ 0.488765] hv_vmbus: registering driver hv_balloon
[ 0.489169] hv_utils: TimeSync IC version 4.0
[ 0.489324] hv_vmbus: registering driver dxgkrnl
[ 0.489823] hv_balloon: Using Dynamic Memory protocol version 2.0
[ 0.491326] Free page reporting enabled
[ 0.491630] hv_balloon: Cold memory discard hint enabled
[ 0.493339] drop_monitor: Initializing network drop monitor service
[ 0.493825] Mirror/redirect action on
[ 0.494088] u32 classifier
[ 0.494281] Performance counters on
[ 0.494534] input device check on
[ 0.494793] Actions configured
[ 0.495985] IPVS: Registered protocols (TCP, UDP)
[ 0.496386] IPVS: Connection hash table configured (size=4096, memory=32Kbytes)
[ 0.496958] IPVS: ipvs loaded.
[ 0.497189] IPVS: [rr] scheduler registered.
[ 0.497511] IPVS: [wrr] scheduler registered.
[ 0.497817] IPVS: [sh] scheduler registered.
[ 0.498129] ipip: IPv4 and MPLS over IPv4 tunneling driver
[ 0.498498] ipt_CLUSTERIP: ClusterIP Version 0.8 loaded successfully
[ 0.499055] Initializing XFRM netlink socket
[ 0.499577] NET: Registered PF_INET6 protocol family
[ 0.500564] Segment Routing with IPv6
[ 0.501031] In-situ OAM (IOAM) with IPv6
[ 0.501382] sit: IPv6, IPv4 and MPLS over IPv4 tunneling driver
[ 0.501959] NET: Registered PF_PACKET protocol family
[ 0.502431] Bridge firewalling registered
[ 0.502800] 8021q: 802.1Q VLAN Support v1.8
[ 0.503182] sctp: Hash tables configured (bind 256/256)
[ 0.503616] 9pnet: Installing 9P2000 support
[ 0.515013] Key type dns_resolver registered
[ 0.515501] Key type ceph registered
[ 0.516011] libceph: loaded (mon/osd proto 15/24)
[ 0.516805] NET: Registered PF_VSOCK protocol family
[ 0.517397] hv_vmbus: registering driver hv_sock
[ 0.517883] IPI shorthand broadcast: enabled
[ 0.518400] sched_clock: Marking stable (514097587, 2687000)->(534361000, -17576413)
[ 0.519619] registered taskstats version 1
[ 0.521165] Loading compiled-in X.509 certificates
[ 0.523500] Btrfs loaded, crc32c=crc32c-generic, zoned=no, fsverity=no
[ 0.527250] Freeing unused kernel image (initmem) memory: 2024K
[ 0.558791] Write protecting the kernel read-only data: 30720k
[ 0.562449] Freeing unused kernel image (text/rodata gap) memory: 2024K
[ 0.565515] Freeing unused kernel image (rodata/data gap) memory: 484K
[ 0.567364] Run /init as init process
[ 0.568336] with arguments:
[ 0.569630] /init
[ 0.570609] with environment:
[ 0.572100] HOME=/
[ 0.572973] TERM=linux
[ 0.573764] WSL_ROOT_INIT=1
[ 0.581373] scsi 0:0:0:0: Direct-Access Msft Virtual Disk 1.0 PQ: 0 ANSI: 5
[ 0.584429] sd 0:0:0:0: Attached scsi generic sg0 type 0
[ 0.586739] sd 0:0:0:0: [sda] 743696 512-byte logical blocks: (381 MB/363 MiB)
[ 0.589505] sd 0:0:0:0: [sda] Write Protect is on
[ 0.591039] sd 0:0:0:0: [sda] Mode Sense: 0f 00 80 00
[ 0.592658] sd 0:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn’t support DPO or FUA
[ 1.410034] EXT4-fs (sda): mounted filesystem without journal. Opts: (null). Quota mode: none.
[ 1.438894] clocksource: tsc: mask: 0xffffffffffffffff max_cycles: 0x26bf01197ee, max_idle_ns: 440795313648 ns
[ 1.443119] clocksource: Switched to clocksource tsc
[ 1.609370] sd 0:0:0:0: [sda] Attached SCSI disk
[ 1.617671] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 1.744648] hv_pci 53d48e6c-07a0-4c15-873d-0fd498af4ea6: PCI VMBus probing: Using version 0x10004
[ 1.749194] hv_pci 53d48e6c-07a0-4c15-873d-0fd498af4ea6: PCI host bridge to bus 07a0:00
[ 1.751342] pci_bus 07a0:00: root bus resource [mem 0xc00000000-0xe00001fff window]
[ 1.753643] pci_bus 07a0:00: No busn resource found for root bus, will use [bus 00-ff]
[ 1.756152] pci 07a0:00:00.0: [1af4:105a] type 00 class 0x088000
[ 1.759574] pci 07a0:00:00.0: reg 0x10: [mem 0xe00000000-0xe00000fff 64bit]
[ 1.763303] pci 07a0:00:00.0: reg 0x18: [mem 0xe00001000-0xe00001fff 64bit]
[ 1.767043] pci 07a0:00:00.0: reg 0x20: [mem 0xc00000000-0xdffffffff 64bit]
[ 1.772416] pci_bus 07a0:00: busn_res: [bus 00-ff] end is updated to 00
[ 1.774030] pci 07a0:00:00.0: BAR 4: assigned [mem 0xc00000000-0xdffffffff 64bit]
[ 1.777775] pci 07a0:00:00.0: BAR 0: assigned [mem 0xe00000000-0xe00000fff 64bit]
[ 1.781857] pci 07a0:00:00.0: BAR 2: assigned [mem 0xe00001000-0xe00001fff 64bit]
[ 1.794009] virtiofs virtio2: Cache len: 0x200000000 @ 0xc00000000
[ 1.859731] memmap_init_zone_device initialised 2097152 pages in 30ms
[ 1.876302] FS-Cache: Duplicate cookie detected
[ 1.877188] FS-Cache: O-cookie c=00000004 [p=00000002 fl=222 nc=0 na=1]
[ 1.878248] FS-Cache: O-cookie d=00000000779cc754{9P.session} n=00000000b3adbcaf
[ 1.879731] FS-Cache: O-key=[10] ‘34323934393337343735’
[ 1.881004] FS-Cache: N-cookie c=00000005 [p=00000002 fl=2 nc=0 na=1]
[ 1.882400] FS-Cache: N-cookie d=00000000779cc754{9P.session} n=000000008801c5d1
[ 1.883179] FS-Cache: N-key=[10] ‘34323934393337343735’
[ 2.239168] scsi 0:0:0:1: Direct-Access Msft Virtual Disk 1.0 PQ: 0 ANSI: 5
[ 2.243009] sd 0:0:0:1: Attached scsi generic sg1 type 0
[ 2.245185] scsi 0:0:0:2: Direct-Access Msft Virtual Disk 1.0 PQ: 0 ANSI: 5
[ 2.245219] sd 0:0:0:1: [sdb] 4194312 512-byte logical blocks: (2.15 GB/2.00 GiB)
[ 2.249035] sd 0:0:0:2: Attached scsi generic sg2 type 0
[ 2.249195] sd 0:0:0:1: [sdb] 4096-byte physical blocks
[ 2.251376] sd 0:0:0:1: [sdb] Write Protect is off
[ 2.251947] sd 0:0:0:1: [sdb] Mode Sense: 0f 00 00 00
[ 2.252140] sd 0:0:0:2: [sdc] 2147483648 512-byte logical blocks: (1.10 TB/1.00 TiB)
[ 2.253373] sd 0:0:0:1: [sdb] Write cache: enabled, read cache: enabled, doesn’t support DPO or FUA
[ 2.254050] sd 0:0:0:2: [sdc] 4096-byte physical blocks
[ 2.256897] sd 0:0:0:2: [sdc] Write Protect is off
[ 2.258028] sd 0:0:0:2: [sdc] Mode Sense: 0f 00 00 00
[ 2.259356] sd 0:0:0:2: [sdc] Write cache: enabled, read cache: enabled, doesn’t support DPO or FUA
[ 2.262022] sd 0:0:0:1: [sdb] Attached SCSI disk
[ 2.265105] sd 0:0:0:2: [sdc] Attached SCSI disk
[ 2.277845] EXT4-fs (sdc): mounted filesystem with ordered data mode. Opts: discard,errors=remount-ro,data=ordered. Quota mode: none.
[ 2.309594] Adding 2097152k swap on /dev/sdb. Priority:-2 extents:1 across:2097152k
[ 2.626686] /sbin/ldconfig:
[ 2.626689] /usr/lib/wsl/lib/libcuda.so.1 is not a symbolic link

[ 2.753782] hv_pci 950750b7-4457-45fa-8cb4-51f5f3d3726c: PCI VMBus probing: Using version 0x10004
[ 2.756864] hv_pci 950750b7-4457-45fa-8cb4-51f5f3d3726c: PCI host bridge to bus 4457:00
[ 2.758220] pci_bus 4457:00: root bus resource [mem 0x9ffe08000-0x9ffe0afff window]
[ 2.759536] pci_bus 4457:00: No busn resource found for root bus, will use [bus 00-ff]
[ 2.761479] pci 4457:00:00.0: [1af4:1049] type 00 class 0x010000
[ 2.763398] pci 4457:00:00.0: reg 0x10: [mem 0x9ffe08000-0x9ffe08fff 64bit]
[ 2.764950] pci 4457:00:00.0: reg 0x18: [mem 0x9ffe09000-0x9ffe09fff 64bit]
[ 2.766657] pci 4457:00:00.0: reg 0x20: [mem 0x9ffe0a000-0x9ffe0afff 64bit]
[ 2.769499] pci_bus 4457:00: busn_res: [bus 00-ff] end is updated to 00
[ 2.770798] pci 4457:00:00.0: BAR 0: assigned [mem 0x9ffe08000-0x9ffe08fff 64bit]
[ 2.772912] pci 4457:00:00.0: BAR 2: assigned [mem 0x9ffe09000-0x9ffe09fff 64bit]
[ 2.774743] pci 4457:00:00.0: BAR 4: assigned [mem 0x9ffe0a000-0x9ffe0afff 64bit]
[ 2.870712] /sbin/ldconfig.real:
[ 2.870715] /usr/lib/wsl/lib/libcuda.so.1 is not a symbolic link

[ 2.885343] hv_pci b2d0c3ad-4e29-4f8a-9698-30f1ef471863: PCI VMBus probing: Using version 0x10004
[ 2.886729] hv_pci b2d0c3ad-4e29-4f8a-9698-30f1ef471863: PCI host bridge to bus 4e29:00
[ 2.887255] pci_bus 4e29:00: root bus resource [mem 0x9ffe0c000-0x9ffe0efff window]
[ 2.887689] pci_bus 4e29:00: No busn resource found for root bus, will use [bus 00-ff]
[ 2.888651] pci 4e29:00:00.0: [1af4:1049] type 00 class 0x010000
[ 2.889715] pci 4e29:00:00.0: reg 0x10: [mem 0x9ffe0c000-0x9ffe0cfff 64bit]
[ 2.890583] pci 4e29:00:00.0: reg 0x18: [mem 0x9ffe0d000-0x9ffe0dfff 64bit]
[ 2.891499] pci 4e29:00:00.0: reg 0x20: [mem 0x9ffe0e000-0x9ffe0efff 64bit]
[ 2.894368] pci_bus 4e29:00: busn_res: [bus 00-ff] end is updated to 00
[ 2.894807] pci 4e29:00:00.0: BAR 0: assigned [mem 0x9ffe0c000-0x9ffe0cfff 64bit]
[ 2.895543] pci 4e29:00:00.0: BAR 2: assigned [mem 0x9ffe0d000-0x9ffe0dfff 64bit]
[ 2.896355] pci 4e29:00:00.0: BAR 4: assigned [mem 0x9ffe0e000-0x9ffe0efff 64bit]
[ 3.072354] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -22
[ 3.073013] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -22
[ 3.073577] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -22
[ 3.074109] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 3.075343] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -22
[ 3.075814] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -22
[ 3.076297] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -22
[ 3.076906] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.347102] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.647218] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.648749] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.650146] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.650923] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.651372] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.652233] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.653223] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.654091] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.655271] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 4.655684] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 5.088853] misc dxg: dxgk: dxgkio_query_adapter_info: Ioctl failed: -2
[ 49.307702] hv_balloon: Max. dynamic memory size: 8002 MB

Very Respectfully,

Nick

10

I don’t see the EM7565 PID VID in dmesg…
Did you connect the USB to it?

11

It is connected. I’m using it on a windows 11 computer with Ubuntu installed in VM. It shows under device manager … Think I need to connect it to a standalone Linux machine ?

12

but i cannot see any message related in your dmesg…

13

Does this picture help? It’s connected to a raspberry pie 4. It shows the em7565. I just have no idea how to fix it. Thank you for your help.

VR

Nick

20221122_174101.jpg
20221122_174101.jpg4032×1816 1.29 MB

14

I cannot see clearly, but have you installed the MBPL USB driver?

https://source.sierrawireless.com/resources/airprime/software/mbpl/mbpl-software-latest/#sthash.wnMqa62N.dpbs

15

Honestly no I havent. I’m reading tutorials on how to install it on Ubuntu on the Pi.

I installed the drivers in windows, but honestly I’m a noob with Linux. I’m reading tutorials now. I’ll let you know once it’s installed. Thank you for the direction.

1 Like