Hello, I’ve been trying to update the firmware of an EM7411 but keep getting “ResetDev: Modem failed to switch to OFFLINE mode”.
I am updating several modems. Interestingly, this only happens to a few of them. Others are able to be updated successfully without issues.
Here is the full command and output:
# fwdwl-litearm -d /dev/ttyUSB0 -p /dev/cdc-wdm0 -t 1 --modelfamily 4 -c QMI --fwpath /var/tmp/modem-firmware --cwe SWI9X50C_01.14.03.00.cwe --nvu SWI9X50C_01.14.03.00_TMO_002.005_000.nvu
Application version: 1.0.2106.0
INFO: QDL Port : /dev/ttyUSB0
INFO: Device Path: /dev/cdc-wdm0
INFO: FW Path : /var/tmp/modem-firmware
Target image Info:
Carrier :TMO
FW Version :01.14.03.00
Model ID :SWI9X50C
Package ID :000
PRI Version:002.005
SKU :9999999
Switching device into download mode ...
Modem Needs PRI
ResetDev: Modem failed to switch to OFFLINE mode
Exiting Application!!!
Any help is greatly appreciated. Thanks!