Hello, I’ve been trying to update the firmware of an EM7411 but keep getting “ResetDev: Modem failed to switch to OFFLINE mode”.
I am updating several modems. Interestingly, this only happens to a few of them. Others are able to be updated successfully without issues.
Here is the full command and output:
# fwdwl-litearm -d /dev/ttyUSB0 -p /dev/cdc-wdm0 -t 1 --modelfamily 4 -c QMI --fwpath /var/tmp/modem-firmware --cwe SWI9X50C_01.14.03.00.cwe --nvu SWI9X50C_01.14.03.00_TMO_002.005_000.nvu Application version: 1.0.2106.0 INFO: QDL Port : /dev/ttyUSB0 INFO: Device Path: /dev/cdc-wdm0 INFO: FW Path : /var/tmp/modem-firmware Target image Info: Carrier :TMO FW Version :01.14.03.00 Model ID :SWI9X50C Package ID :000 PRI Version:002.005 SKU :9999999 Switching device into download mode ... Modem Needs PRI ResetDev: Modem failed to switch to OFFLINE mode Exiting Application!!!
Any help is greatly appreciated. Thanks!