Can not send SMS with Etisalat SIM ( Dubai )


#1

Dear All,

Our customer is testing the product ( using WISMO 228 ) in Dubai. Unluckily the module can not send SMS with Etisalat SIM while it works well with DU SIM. Both SIM work with mobiphone normally. Does anyone know the reason ? How could we setup the module ?

Thanks and best regards,
Nguyen Hoang Anh


#2

Have you spoken to the Service Provider?

What error code(s) do you get?

forum.sierrawireless.com/viewtop … mee#p14666


#3

What could we ask them while the Etisalat SIM works with mobile phone normally ?
Here is my customer raw information :

Hi Anh,
found out that Etisalat normal prepaid SIM card is unable to send SMS. Seems GPRS, other GSM commands, receiving SMS, calling / receiving phone calls work. Tested with phone, enough credit. Tested 2 Etisalat SIM card and two units. Both units work with DU SIM card.

Bad luck there is no error code. the module likes “hang” :
[i]
Cmd:
AT+CMGS=20
Resp:
AT+CMGS=20


Cmd:
079179516060000011000C913619574445120000A706E877BA4C4F03
Resp:
079179516060000011000C913619574445120000A706E877BA4C4F03 <---- wait too long but there is no error code return
*PSSTK: “SETUP MENU”,1,4,“etisalat”,0,0,1,0,0,1 <— we need to reset gsm module [/i]

Compare with DU SIM:

[i]Cmd:
AT+CMGS=124
Resp:
AT+CMGS=124


Cmd:
079179515515555111000C917951902103450000A77D5479B89D3EBF75A0203B2C6F83C8657A794C2F93592078D89D1E83C4753AFDED0685C7F4B43D4C2F9359207858BE2E935920980B6603ADDBA029E86D0611D1EF3B081A6687C76510F24D2FB35920615D0E22D6C5E1340BF4669341F0F73C4D4FBFDD2C108CA683C540CA3A1B4403
Resp:
079179515515555111000C917951902103450000A77D5479B89D3EBF75A0203B2C6F83C8657A794C2F93592078D89D1E83C4753AFDED0685C7F4B43D4C2F9359207858BE2E935920980B6603ADDBA029E86D0611D1EF3B081A6687C76510F24D2FB35920615D0E22D6C5E1340BF4669341F0F73C4D4FBFDD2C108CA683C540CA3A1B4403
+CMGS: 54

OK[/i]