Airlink RV50X band 38?

Hi All, I am working for Zebra Technologies and we use Airlink RV50x for one of our product. We need to use the 4G band 38. This band is used in France for Private LTE network. But something goes wrong in your datasheet because Band 38 is supported but for ASIA. And we need it for Europe. So can you clarify this point?

cheers

Seb

Hi @nvpr84

What radio module is on your RV50X? MC7455 or MC7430?

I don’t know. Maybe somebody from Sierra in the US now which module Zebra has chosen?

Hi @nvpr84

Which carrier are you using in France?
To check radio module type, go to ACEmanager: Status > About

radio module is MC7455

Hi @nvpr84

According to 41113547_ALEOS 4.13.0 Software Configuration User Guide for AirLink RV50_r1.pdf
Radio module MC7430 (RV50X) has supported the band 38. Radio Module MC7455 (RV50X) has not supported the band 38.

Please refer to page 519-522 in 41113547_ALEOS 4.13.0 Software Configuration User Guide for AirLink RV50_r1 for more details.

You can get the latest Software Configuration User Guide for AirLink RV50 here AirLink RV50/RV50X Software Configuration Guide

Help to tick “Solutions” if your question is answered.

it’s just a question of version? ( I mean we can order RV50X with module radio 7430 or 7455) or it’s a question of generation? thanks for clarification

Hi @nvpr84

You can order RV50X with module radio MC7430 or MC7455.

Help to tick “Solutions” if your question is answered.

Hi,
last question. The datasheet of RV50X show supported band. For band38 it’s for ASIA Pacific. It’s a bug of datasheet?

Hi nvpr84 ,

The software team develops RV50X with radio module firmware as below:

MC7455 (North America & EMEA)
4G LTE: 2100(B1), 1900(B2), 1800(B3), AWS(B4),850(B5), 2600(B7), 900(B8), 700(B12), 700(B13), 800(B20), 1900(B25), 850(B26), 700(B29), TDD B41

MC7430 (ASIA Pacific)
4G LTE: 2100(B1), 1800(B3), 850(B5), 2600(B7), 900(B8), 850(B18), 850(B19),1500(B21), 700(B28), TDD 38, TDD 39, TDD 40, TDD 41

They don’t develop RV50X with radio module firmware band 38 in EMEA.

Please refer to radio module firmware RV50X for more details. Radio Module Firmware RV50X

thanks Donald, but it’s a big mistake!!! band 38 is one of the band use in Europe for private LTE and MIssion Critical. It’s absurd or disregard of the market!

Hi @nvpr84

You can submit your request through the commerce channel (i.e. who you bought the equipment from) or “Contact Us” on Sierrawireless.com in this case. They will review it in the future.