We use the AT command sequence “AT+KSLEEP=1” followed by “AT+KSLEEP=2” to workaround a known firmware issue with the RC76 series modems . Recently we have observed “ERROR” in replies to this sequence. What is happening here, and how can we avoid it? 27/09/2023,12h00.07.6,log: Tx: AT 27/09/2023,12h0…

have you tried newer FW? https://source.sierrawireless.com/resources/airprime/software/rc76xx/rc76xx-firmware-release-9,-d-,0/#sthash.emg6U35v.dpbs

Great, so the KSLEEP bug is finally fixed in release 9?

no, i am not quite sure if it is seen in newer FW. that bug tracker is somehow closed without any fix…

Hello @jyijyi we are also facing same issue with respect to RC 7611-1 modem. KSLEEP=1 is not working. Currently the modem firmware which is in our devices is: SWI9X07H_00.03.03.00 2bb7a4 jenkins 2020/04/15 07:57:29 and currently we are facing problem with respect to power management. modem is con…

your firmware is really old, you can try the latest one here: https://source.sierrawireless.com/resources/airprime/software/rc76xx/rc76xx-firmware-release-10,-d-,0/#sthash.5pNeBXVb.dpbs You can try the exe in windows to upgrade FW. Or using the MBPL SDK to upgrade FW: [image] How…

could you please provide me detailed steps, what all utilities i need to require for upgrading the firmware locally as well as Over the air. this is we are doing first time since we we started. so the thing is we can’t access modem physically because its mounted in the device. do we need to do cod…

For using the MBPL SDK to upgrade FW: [image] How to update the RC7620 firmware with "qmi-update-firmware" RC76 I think, I understand the problem. I have an asynchronism with “mdev” and the /dev/ttyUSB0 is destroyed just after being initialized. The last test. INFO: QDL…

[image] jyijyi: XMODEM i checked the AIrvitage site: its showing like below after login into it. [image] please suggest me another possible ways to resolve this issue .

you need to contact distributor to get a valid account

Hello @jyijyi i tried in window for flashing firmware locally by following all the steps mentioned in the site. [image] Actually, the MODEM is soldered into the device. we can plugin to the device. the RC modem separate port was not showing in Device Manager and after running the firmware execut…

RC7611 reports ERROR when changing KSLEEP modes (sometimes)

IoT Modules RC76

jyijyi December 11, 2024, 1:26pm 14

What is the OS of the device? Linux?
If so, you need to use the fw download tool in MBPL:

Topic		Replies	Views
RC7620 (FW 8.07): "AT+KSLEEP=2" command does not seem to work correctly RC76	10	1352	January 18, 2023
RC7611 completely "locks up" after a while RC76	4	783	August 22, 2022
RC7620 registration problem RC76	40	1431	July 1, 2025
RC7620 update doesn't finish and no modem is detected RC76 fw-upgrade	6	1068	June 2, 2023
How to update the RC7620 firmware with "qmi-update-firmware" RC76 fw-upgrade	40	5908	November 10, 2022

RC7611 reports ERROR when changing KSLEEP modes (sometimes)

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