Hi Ian,
I get it!
How to fix:
- Go in ACE Manager > Services tab > ALMS left tab:
- In the MSCI section, Update server url with https://eu.m2mop.net/device/msci/com
- Save and don’t forget to reboot the gateway.
Why:
M3DA protocol, like MSCI protocol use this url to communicate. Your account is on EU and by default the application is configured to communicate to NA server.
I’ve raised this issue to the Aleos AF developers.
Sorry for the inconvenience.
Regards.