ATT GX440 LTE Speeds

I have a GX440 with the latest firmware, provisioned with an ATT LTE SIM. I can only get 5 MB downloads and 20 MB uploads. Has anyone experienced something similar. I have had AN ATT Tier 1 tech support look at this and they feel it is an issue with the modem. If I use this SIM in a Gobi 5000 modem, I will get 30 MB down and 30 MB up speeds.

Any guidance will be appreciated,

Steve Poulin
City of Waterbury

Hi,

You need to contact your distributor to raise this concern.